Contact information

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Work experience

Event & Social Media Manager

from 09.2023 to now (2 years 5 months)
Gewerbe, Hannover, Deutschland, Дистанційно (Готельно-ресторанний бізнес)

— Event planning: selection of services, timeline, resources, and budget management
— Coordination with contractors and negotiation of deadlines
— Task assignment and performance monitoring
— Development and implementation of content strategies for social media
— Creation and design of posts and Reels

Head of Commercial Property Management Department

from 11.2019 to 09.2022 (2 years 11 months)
TOV Silpo-Food, Одеса (Роздрібна торгівля)

— Managed a team of 5 people (4 managers and 1 analyst) across the Southern region
— Led negotiations with key tenants, coordinated with top management, and maintained clear communication within the team and across departments
— Managed multiple projects simultaneously, controlling timelines, budgets, and ensuring no property downtime
— Analyzed monthly reports and created presentations for management and partners
— Tracked team KPIs, developed new property concepts, and created conditions for effective team performance
— Planned and controlled annual budget, optimized property profitability by revising concepts and implementing changes
— Built and led a motivated team with a strong communication culture, where team members worked together to achieve goals

Head of Administrative and Technical Support Department

from 05.2017 to 11.2019 (2 years 7 months)
Metro Cash & Carry Ukraine, Одеса (Оптова торгівля, дистрибуція, імпорт, експорт)

— Managed a team of 3 specialists (engineer, designer, IT specialist), coordinating daily tasks and project deliverables
— Negotiated contracts with service providers and tenants, managed lease agreements, and external advertising approvals
— Coordinated communication between store departments and external partners to ensure smooth operations
— Created and managed different types of reports and presentations for store management
— Organized corporate events, product tastings, and promotional activities from planning to execution
— Conducted tenders for unused inventory and managed asset disposal processes

Branch Manager

from 09.2008 to 12.2014 (6 years 4 months)
PrivatBank, Луганськ (Фінанси, банки, страхування)

— Managed branch operations and team performance, tracking both individual and team KPIs to meet targets
— Led client meetings with company representatives to negotiate corporate salary projects and coordinate card distribution
— Analyzed branch reports, forecasted results, and made decisions based on performance data
— Recruited, trained, and motivated branch staff, creating an effective work environment for the team

Education

The East Ukrainian National Volodymyr Dahl University

Enterprise Economics, Луганськ
Higher, from 2004 to 2009 (5 years)

Additional education and certificates

Web Design Basic, Hillel School

2022, 4 місяця
Certificate

UI/UX Design, Beetroot Academy, International School for IT and Design

2023, 6 місяців
Certificate

Scrum Fundamentals Certified, SCRUMstudy

2025, 1 місяць
Certificate

Project Management, Hillel School

2025, 3 місяця
Certificate

Knowledge and skills

• Сумлінність
• Управління проєктами
• Управління продажем
• Ведення переговорів
• Комунікабельність
• Управління командою
• Водійські права кат. B
• Уміння аналізувати
• Стратегічне планування
• Microsoft 365
• Google Workspace
• Figma
• Leadership skills
• Communication skills
• Operations Management
• Team management
• Financial planning
• Budget planning
• Sales management
• Budget management
• Conducting negotiations
• Stakeholder management
• Leadership
• Team building
• People management
• Risk management
• Agile
• Scrum
• Kanban
• Waterfall
• Business analysis
• Web design
• SMM
• Project management
• Jira

Language proficiencies

• English — average
• German — above average

Additional information

10+ years of experience in team and process management across retail and commercial real estate. Detail-oriented with a systematic approach to optimizing workflows. Recently completed a Project Management course and gained practical knowledge in Jira, Miro, Figma, Scrum, and Agile methodologies. Ready to bring proven leadership and organizational skills to IT project management.