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Lviv, Ukraine
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)

Summary
• Fast analysis, processing and compilation of logical connections
from the received information - is my strongest side.
• Have nice writing skills.
• The ability to work in multitasking and large amounts of
information.
• High level of responsibility.
• Effective decision-making.

Skills
• Good knowledge of QA methodologies and practices.
• Experience in test documentation creation: test cases, test plan.
• Confident user of MS Excel.
• English level Intermediate, German – B1, Polish - Intermediateю

Experience
March 2018 – December 2023 an enterprise with foreign investments “Imperial
Tobacco”
Regional administrator of the SRM system with analytics of CRM system
• Creation of various reports, measures (tables, graphs)
• Assisting with training of new employees within the department
• Writing Instructions
• Work with large volumes of data (including checking for relevance)
• SRM system user support

September 2016 - December 2017 Retail Company “ ZHZHUK ”
Specialist in training and development of personnel of the personnel department
• structuration of working process
• writing instructions and communications for all working personal
• help in solving any non-standard situations

September 2015 - August 2016 Retail Company “ ZHZHUK ”
salesmanager in shop of technic
• Work with 1C
• Consultation of clients
• Reception and presentation of goods
• Various types of customer situations have been eroded
Education
Lviv Polytechnic National University Specialist’s degree in “Information control
systems and technologies” 2010 - 2011 Lviv State Institute of the Newest
Technologies and Management named after V. Chornovil Bachelor’s degree in
“Computer Science” 2006 - 2010

Additional education
10.2018 – 11.2018 online courses “Prometheus”
• Basic course “Software Testing”.
09.2017 – 12.2017 IT Education center SkillUp:
• Basic course HTML, CSS, SQL.
• Manual QA course.

Additional info
I'm always looking for adventure and something new in my life.I get great
pleasure when I see how my efforts helping people. Simple and open in
communication.
In people I appreciate simplicity the most. Great team player. Perfectly understand
the dependence of the project's success from responsibility and self-motivation of
each employee separately. Quickly and simply can find common ground with new
people, open and not conflicting girl.