Ukraine's #1 job service
- File
Personal information hidden
This job seeker has chosen to hide his personal information and contact info. You can contact him using this page: https://www.work.ua/resumes/16947031/
Product Support Manager
Considering positions:
Product Support Manager, Customer support manager
City of residence:
Lviv
Ready to work:
Remote
Contact information
Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.
Uploaded file
Quick view
version
This resume is posted as a file. The quick view option may be worse than the original resume.
Olexiy Tsymbal
Phone: [open contact info ](look above in the "contact info" section)
Email: [open contact info ](look above in the "contact info" section)
Career Objective
To obtain a position with opportunities for professional growth, where I can realize my ambitions.
Education
2008 – 2014
Lviv Polytechnic National University
Field of Study: Automation and Control Systems
Major: Systems Engineering
2008
Lviv Specialized Secondary School No. 45
Advanced English Language Studies
Professional Experience
2008 – 2012
Communications Service Technician
LLC “KVF Vector”
• Ensured day-to-day office operations and infrastructure support
• Conducted inventory management
• Participated in staff search, evaluation, training, and motivation
2012 – 2014
Customer Operations Representative
PJSC MTS Ukraine (VF Ukraine)
• Statistical data processing and analysis
• Preparation of reports
• Team collaboration
• Direct communication with subscribers
2014 – 2015
Brand Development & Promotion Specialist (Regional)
Sony Mobile Communications Inc.
• Brand development and promotion in the region
• Market expansion and partner engagement
• Organization and delivery of meetups and product trainings
• Performance and market reporting
• Close collaboration with retail and distribution partners
2015 – 2022
Team Lead / Operations Manager
Arej Ltd. (RA)
• Organization and optimization of internal processes
• Team management and coordination of daily operations
• Recruitment support and onboarding of new team members
• Planning and delivery of staff trainings
• Participation in client acquisition and business development
• Cross-functional coordination to improve efficiency and results
2022 – 2025
Web3 / Crypto Project Contributor (Freelance)
Various Crypto Projects
• Active participation in crypto project development and growth
• Content creation for social media and community channels
• Support of project launches, updates, and campaigns
• Contribution to brand positioning and community engagement
Personal Skills
• Strong analytical thinking
• Ability to quickly assess situations and make independent decisions
• Fast learner
• Responsible, goal-oriented, persistent
• Highly motivated toward professional growth
Additional Information
• Languages:
◦ Ukrainian — native
◦ Russian — fluent
◦ English — fluent
Certified Translator of English and American technical and scientific literature (certificate issued on May 27, 2008)
Phone: [
Email: [
Career Objective
To obtain a position with opportunities for professional growth, where I can realize my ambitions.
Education
2008 – 2014
Lviv Polytechnic National University
Field of Study: Automation and Control Systems
Major: Systems Engineering
2008
Lviv Specialized Secondary School No. 45
Advanced English Language Studies
Professional Experience
2008 – 2012
Communications Service Technician
LLC “KVF Vector”
• Ensured day-to-day office operations and infrastructure support
• Conducted inventory management
• Participated in staff search, evaluation, training, and motivation
2012 – 2014
Customer Operations Representative
PJSC MTS Ukraine (VF Ukraine)
• Statistical data processing and analysis
• Preparation of reports
• Team collaboration
• Direct communication with subscribers
2014 – 2015
Brand Development & Promotion Specialist (Regional)
Sony Mobile Communications Inc.
• Brand development and promotion in the region
• Market expansion and partner engagement
• Organization and delivery of meetups and product trainings
• Performance and market reporting
• Close collaboration with retail and distribution partners
2015 – 2022
Team Lead / Operations Manager
Arej Ltd. (RA)
• Organization and optimization of internal processes
• Team management and coordination of daily operations
• Recruitment support and onboarding of new team members
• Planning and delivery of staff trainings
• Participation in client acquisition and business development
• Cross-functional coordination to improve efficiency and results
2022 – 2025
Web3 / Crypto Project Contributor (Freelance)
Various Crypto Projects
• Active participation in crypto project development and growth
• Content creation for social media and community channels
• Support of project launches, updates, and campaigns
• Contribution to brand positioning and community engagement
Personal Skills
• Strong analytical thinking
• Ability to quickly assess situations and make independent decisions
• Fast learner
• Responsible, goal-oriented, persistent
• Highly motivated toward professional growth
Additional Information
• Languages:
◦ Ukrainian — native
◦ Russian — fluent
◦ English — fluent
Certified Translator of English and American technical and scientific literature (certificate issued on May 27, 2008)
Similar candidates
-
Customer service manager
Remote, Dnipro -
Chat Support Manager (чат-підтримка)
Remote, Poltava -
Customer support manager
20000 UAH, Remote, Oleksandriia -
Менеджер з підтримки клієнтів
30000 UAH, Remote -
Customer service manager
Remote -
Менеджер чат-підтримки
Remote
Compare your requirements and salary with other companies' jobs:
The candidate's resume is posted at https://www.work.ua/resumes/16947031/