Albina

Sales manager

Considering positions: Sales manager, Support manager, Administrator, Chat support, Помічник керівника, Fleet manager, Менеджер з продажу нерухомості, Logistic director, Логист

Employment type: full-time, part-time

Age: 24 years

City of residence: Lviv

Ready to work: Lviv, Remote

Contact information

The job seeker has entered a phone number , email and Instagram.

You can get this candidate's contact information from https://www.work.ua/resumes/16953928/

Work experience

Support/Sales Manager (Chat Support)

from 09.2023 to now (2 years 6 months)
NDA Call Center, Львів (Маркетинг, реклама, PR)

- Provide real-time support to customers via online chat
- Consult on tariffs, connectivity, and technical issues
- Handle sales: upselling and order finalization
- Use CRM systems and manage client databases
- Maintain SLA compliance, polite tone of voice, and resolve conflict situations

Education

Lviv State College of Decorative and Applied Arts named after Ivan Trush

Artistic ceramics, Львів
Specialized secondary, from 2018 to 2023 (5 years)

Additional education and certificates

HR курси Nikos

19.04.2023 - 30.06.2023

Knowledge and skills

Communicability
Punctuality
Stress Resistance
Adaptability
Teamwork
Creative Thinking
Goal-oriented
English — Upper-Intermediate / Advanced
Sales / Customer Service
Online Chat Tools
Google Sheets
CRM Systems

Language proficiencies

English — advanced
Ukrainian — fluent