Ivan

Ivan Solodovnik
Brokerage Operations Manager

About Me
Logistics and supply chain professional with 5+ years of freight brokerage
experience. Skilled in managing LTL, FTL, and expedited shipments across
diverse industries and supply chain environments.
Developed and managed 100+ B2B client accounts, ranging from small
independent suppliers to multinational enterprises, building long term, trusted
partnerships over the past 4+ years.
Led, trained, and supported a team of brokers, consistently maintaining high
service quality, operational efficiency, and strong client satisfaction.

Key features:
Managed over 12,500 loads.
Contact Exceeded quota for 3 straight years with strong KPIs.
Trained and onboarded 10+ team members, reducing common mistakes
and related issues by 95%.
[open contact info](look above in the "contact info" section)
Work Experience
Education
Feb 2025 – Jan 2026 Millhouse Logistics Inc
Master's Degree Senior Account Representative
Educational & Trained team members for cross-functional roles and operational
Pedagogical Sciences excellence
Odesa I.I. Mechnykov Automated workflows and improved communication between clients
and internal departments
National University
Enhanced team coordination and response speed, improving overall
2018 - 2020
service quality

Bachelor's Degree Oct 2021 – Jun 2025 Millhouse Logistics Inc
Philology
English Language & Literature Account Representative
Odesa I.I. Mechnykov Managed inbound and cross-border freight including hazmat, bonded,
National University reefer, and high-value shipments
Built and maintained strong client relationships ensuring reliable
2014 - 2018
service delivery
Identified cost-saving and process-improvement opportunities for
Skills clients
Provided logistics strategy guidance to reduce risks and improve
performance
Freight Operations & 3PL
Client Relationship Management
May 2021 – Oct 2021 Millhouse Logistics Inc
AI Workflow Integration
Negotiation & Cost Optimization Fleet Coordinator
KPI Tracking & Performance Developed dependable capacity through strong relationships with
carriers and drivers
Analysis Collaborated with operations and customer service teams to ensure
Problem Resolution & on-time and budget-consistent shipments

Communication
Nov 2020 – May 2021 Millhouse Logistics Inc
Language Customer Service Representative
Primary point of contact for customer inquiries (phone, email, chat)
English Monitored shipments and executed real-time scheduling adjustments
Maintained detailed documentation and reports
Ukrainian