Владислав

GRUBRIN VLADYSLAV

CONTACT
[open contact info](look above in the "contact info" section)
PROFILE
[open contact info](look above in the "contact info" section)
Results-driven Sales & Travel Manager with experience in B2B/B2C sales,
Telegram: @vanjlisgarafolo
marketing, and travel consultancy. Skilled in client relationship
management, itinerary planning, and strategic promotions. Strong
SKILLS background in CRM systems, customer service, and problem-solving.
Hard Skills: Passionate about tourism, travel, and delivering top-tier client experiences

CRM Systems
WORK EXPERIENCE
Digital Marketing & Promotion Travel
Planning & Itinerary Customization LLC "My Day" 05/2018 - 09/2019
Travel Regulations & Visa Processing
Sales manager

Customer Relationship Management Sales of B2B and B2C advertising and promotion services using various
modern marketing tools. Work with cold and warm bases. Client
Problem-Solving & Conflict Resolution processing in CRM systems. Consulting clients about the company's
Data Analysis & Reporting services.

Soft Skills:
Strong Communication & Negotiation LLC ''7 Stars'' 04/2020 - 02/2022

Adaptability & Multitasking Stress Travel manager

Resilience Providing expert advice to clients about destinations, accommodations,
transportation, and travel packages. Organizing and customizing travel
Attention to Detail Confidence & itineraries based on client preferences and budget. Handling all bookings
Persuasiveness for flights, hotels, tours, car rentals, and other travel services. Offering
travel options within the client’s budget and ensuring cost-effective
Persistence & Goal-Oriented Mindset solutions. Assisting clients with travel inquiries, visa processes, travel
insurance, and resolving any issues during or after travel. Staying
updated on travel trends, new destinations, and industry regulations.
Developing promotional strategies, recommend special offers, and
LANGUAGES maintain client relationships to encourage repeat business. Ensuring all
travel documents are correct and adhere to legal and safety standards.
English (Fluent)
German (Basic)
Ukrainian (Native)
EDUCATION

Master of Travel Progects Management 09/2024-01/2026
Kyiv National Economic University

Bachelor of Tourism 09/2017-07/2021
Kyiv National Economic University