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Valeriia
International Retail, Customer Service Associate
Considering positions:
International Retail, Customer Service Associate, Продавець-консультант, Ресепшионіст, Бізнес-асистент
Age:
21 years
City of residence:
Obukhiv
Ready to work:
Other countries
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/16993207/
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Name and surname
Valeriia Zakharchenko
Address
Lykavytsa 275
Mobile
[open contact info ](look above in the "contact info" section)
E-mail
[open contact info ](look above in the "contact info" section)
Date of birth
19.07.2004
Nationality
Ukraine
SKYPE LOGIN
-
Work experience
Dates (from-to)
30.06.25-16.01.26
Name and address of employer
Starboard Cruise Services (onboard Royal Caribbean International)
Type of business or sector
Cruise ship retail operations / Guest-oriented services
Occupation or position held
Retail Sales Associate
Main activities and responsibilities
Operating POS systems and handling cashless and card payments
• Processing onboard payments with SeaPass cards
• Managing inventory, stock control, and cycle counts
• Receiving, organizing, and tracking merchandise in warehouse areas
• Ensuring accurate documentation and compliance with procedures
• Assisting guests with transactions and service-related requests
Dates (from-to
08.04.23-17.09.23
Name and address of employer
TezTour
Type of business or sector
Tourism and travel services
Occupation or position held
Tour Guide.
Main activities and responsibilities
●Welcoming and assisting tourists upon arrival and departure
●Providing information about local attractions, culture, and safety regulations
●Coordinating group transfers between airport, hotels, and excursion points
●Managing schedules and ensuring timely transportation services
●Supporting guests with problem-solving and handling unexpected issues
Education and training
Dates (from-to)
09.2022-present
Name and type of organization providing education and training
International European University
Principal subjects/occupational skills covered
Tourism&IT Marketing
Title of qualification awarded
Bachelor (in progress).
Dates (from-to)
2025
Name and type of organization providing education and training
Google Career Certificates
Principal subjects/occupational skills covered
Data Analytics, Project Management, Advanced Excel.
Title of qualification awarded
Google Certificates(in progress).
Personal skills and competences
Mother tongue
Ukrainian, Russian.
Other languages excellent, good, basic
Social and organizational skills and competences
●Strong communication and interpersonal skills with guests and colleagues
●Love and patience towards people, ensuring a welcoming atmosphere
●Ability to stay calm and professional under pressure
●Skilled in organizing guest flow and coordinating reservations
●Multicultural awareness and adaptability in diverse environments
Technical skills and competences
●Advanced proficiency in MS Office Suite and Google Workspace for reporting and analytics
●Skilled in reservation and guest management systems (OpenTable, CRM platforms)
●Experienced with POS terminals and secure digital payments, including cryptocurrency transactions
●Strong knowledge of sales and inventory management software for luxury retail
●Ongoing specialization through Google Career Certificates (Data Analytics, Project
Management, Advanced Excel)
The information provided in this RESUME is true, correct and with the best of my knowledge. I authorize my personal data usage for employment purposes and allow it to be passed to any perspective employers.
Date: ___22.01.2026__________ Signature: __________
Valeriia Zakharchenko
Address
Lykavytsa 275
Mobile
[
[
Date of birth
19.07.2004
Nationality
Ukraine
SKYPE LOGIN
-
Work experience
Dates (from-to)
30.06.25-16.01.26
Name and address of employer
Starboard Cruise Services (onboard Royal Caribbean International)
Type of business or sector
Cruise ship retail operations / Guest-oriented services
Occupation or position held
Retail Sales Associate
Main activities and responsibilities
Operating POS systems and handling cashless and card payments
• Processing onboard payments with SeaPass cards
• Managing inventory, stock control, and cycle counts
• Receiving, organizing, and tracking merchandise in warehouse areas
• Ensuring accurate documentation and compliance with procedures
• Assisting guests with transactions and service-related requests
Dates (from-to
08.04.23-17.09.23
Name and address of employer
TezTour
Type of business or sector
Tourism and travel services
Occupation or position held
Tour Guide.
Main activities and responsibilities
●Welcoming and assisting tourists upon arrival and departure
●Providing information about local attractions, culture, and safety regulations
●Coordinating group transfers between airport, hotels, and excursion points
●Managing schedules and ensuring timely transportation services
●Supporting guests with problem-solving and handling unexpected issues
Education and training
Dates (from-to)
09.2022-present
Name and type of organization providing education and training
International European University
Principal subjects/occupational skills covered
Tourism&IT Marketing
Title of qualification awarded
Bachelor (in progress).
Dates (from-to)
2025
Name and type of organization providing education and training
Google Career Certificates
Principal subjects/occupational skills covered
Data Analytics, Project Management, Advanced Excel.
Title of qualification awarded
Google Certificates(in progress).
Personal skills and competences
Mother tongue
Ukrainian, Russian.
Other languages excellent, good, basic
Social and organizational skills and competences
●Strong communication and interpersonal skills with guests and colleagues
●Love and patience towards people, ensuring a welcoming atmosphere
●Ability to stay calm and professional under pressure
●Skilled in organizing guest flow and coordinating reservations
●Multicultural awareness and adaptability in diverse environments
Technical skills and competences
●Advanced proficiency in MS Office Suite and Google Workspace for reporting and analytics
●Skilled in reservation and guest management systems (OpenTable, CRM platforms)
●Experienced with POS terminals and secure digital payments, including cryptocurrency transactions
●Strong knowledge of sales and inventory management software for luxury retail
●Ongoing specialization through Google Career Certificates (Data Analytics, Project
Management, Advanced Excel)
The information provided in this RESUME is true, correct and with the best of my knowledge. I authorize my personal data usage for employment purposes and allow it to be passed to any perspective employers.
Date: ___22.01.2026__________ Signature: __________
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The candidate's resume is posted at https://www.work.ua/resumes/16993207/