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CV
Polina Misiura

Personal details

Name Polina Misiura

Email address [open contact info](look above in the "contact info" section)

Phone number [open contact info](look above in the "contact info" section)/[open contact info](look above in the "contact info" section)

Address Rybníková 8797/13A, 917 01 Trnava

Date of birth 7 August 2007

Education

Sep 2022 - Feb 2026 Kyiv Professional College of Architecture, Construction and Management
Kyiv
Kyiv
Specialty: management.
Faculty: faculty of management and administration.
Educational program: organization of production.

Sep 2025 - Present Trnavská univerzita v Trnave
Trnava
Specialty: sociology.
Faculty: faculty of Philosophy.

Employment

May 2024 - Sep 2025 Manager
Online
I worked as a Sales Manager in an international company. During this role, I
developed strong communication and organizational skills, worked with various
clients, and gained experience in coordinating both customers and technical staff.
My responsibilities were:
to communicate with clients, consult them and identify their needs;
to coordinate clients and technicians, ensuring smooth and timely service
delivery;
to organize technicians’ schedules and manage daily tasks;
to maintain and update client databases and reports in tables;
to manage sales processes from initial contact to closing deals;
to provide a high level of customer service and build long-term relationships
with clients;
to resolve issues and handle customer requests efficiently
Jun 2023 - Jan 2023 Shop assistant
Boryspil
Shop assistant
I had worked as a shop assistant in the meat shop.I improved my communication
skills,met
a lot of different people and came to an understanding with them.Working as a
shop
assistant, I learned to easily solve problems that may arise.
My responsibilities were:
to provide a high level of service, to satisfy customer’s needs and provide a
pleasant shopping experience;
to recommend products and services in accordance with customer’s needs;
to manage product inventory, providing the accuracy and relevance of data on
the availability of goods on shelves;
to teach new employees in customer service and sales
Also I worked as a part of a team to organize promotions and events to attract
customers

Skills

Communication skills

Client consultation

Problem solving

Customer service

Organisational skills

Sales management

Languages

Ukrainian C2

Russian C1

Англійська B1

Slovak A2

Hobbies

Travelling,learning languages,doing sports