Juliana

Juliana
González Saavedra
Barranquilla, Atlántico • [open contact info](look above in the "contact info" section) • [open contact info](look above in the "contact info" section)

About me
A Social Communicator – Journalist who believes in the power of connecting
communities, ideas, and emotions through human and strategic narratives.
I have worked directly with customers in support and consultancy roles, with a
strong focus on clear communication, attention to detail, and problem-solving.
My background includes content production, marketing strategies,
organizational communication and CRM data management, contributing to
structured processes and accurate reporting.

Education
Social Communication - Journalism - Universidad Pontificia Bolivariana - 2025
High School - Institución Educativa Cecilia de - 2019
Lleras
English Certification - Centro de idiomas Universidad de - 2018
Córdoba

Global Studies Exchange Program - Robert McQueen High School - 2017

Professional Experience
Foundever October 2025 - Currently
Roadside assistance service representative

Olsen Construction February 2025 - August 2025
Client Support, CRM Management and marketing consultancy

QUANTO Shop January 2025 - October 2025
E-commerce management and ads design

Clínica CUMI July 2024 - January 2025

Content production and internal communications - Academic internship

MediSinú IPS July 2023 - November 2023

Marketing consultancy and strategic marketing planning

Frecuencia Bolivariana July 2023 - November 2023
Organizational communication consultancy
Research and Social Projects
Social center Marie Poussepin
January 2023 - May 2023
Communication for development project focused on children

Research Project: "The Daily Life of Female Sex Workers in Downtown
Montería”
January 2023 - May2024
Co-author, field researcher and content analyst

Skills
Design of graphic pieces and advertising
Development of creative strategic planning
Audiovisual production with institutional and promotional focus
Business and academic focused C1 english (TOEFL)
CRM data management and interaction tracking
Customer service and client support

Aptitudes
Creativity
Problem-solving
Teamwork
Adaptability
Initiative and innovation
Empathetic and assertive communication
Client orientation and customer service

Personal References
Mel Olsen
[open contact info](look above in the "contact info" section)
Founder and CEO - Olsen Construction

Celestina del Rosario Saavedra Lacombe
[open contact info](look above in the "contact info" section)
Project Manager – Australian Astronomical Optics

Natalia Miranda Saavedra
[open contact info](look above in the "contact info" section)
Administrative Manager – IngeoPerf