Юлія

Klochko Julia Vitaliyivna

Personal data: Date of Birth: 01.10.1985.
Phone: [open contact info](look above in the "contact info" section)
E-mail: [open contact info](look above in the "contact info" section)
LinkedIn profile:
[open contact info](look above in the "contact info" section)

Education: 1992-2002 School №129 Physical and mathematical specialization
2002-2007 National Mining University
Information Technologies Faculty,
Software of automated systems, honors degree
January 2025 - March 2025 “Java fundamentals” course, SoftServe
Academy
March 2025 - May 2025 “Automation fundamentals” course,
SoftServe Academy
May 2025 - July 2025 “Advanced Test Automation” course,
SoftServe Academy
August 2025 - September 2025 “Test Automation Project Level”
course, SoftServe Academy

Work experience:

August 2025 – till current time Release Manager at TechTellent(Playnetic).
Responsibilities:
 Develop and maintain up-to-date release calendars;
 Organize and host Go/No-Go meetings;
 Collect release artifacts;
 Making decisions about releases;
 Manage changes and risks;
 Escalation of issues, incidents and inter-release dependencies;
 Perform front-end deployment via GitLab and post-release tests.

2016 — May 2025.Test and release manager, QA engineer, scrum master at
MatchWork (Ciklum).
Responsibilities:
 Handling daily status team meetings;
 Web sites testing, including cross-browser testing, regression, functional and not
 functional;
 Testing web sites on mobile devices using Browserstack application which provides
access to stack of real devices;
 Writing documentation related to testing process and product technical
documentation in Confluence;
 Release managing – meaning collecting the information about tasks to be released,
performing pre- and post-release testing;
 Check on daily bases if developers will finish their tasks in time, notify management
if estimates increased;
 Providing assistance to support team whether they found some issue or have a
question about customer’s request;
 Used SQL to query and adjust data for testing purposes and while investigating
requests from support team;
 During the development of new product which used REST API I tested API using
Postman (creation, update and deletion different entities e.g. users) I also used
after the release but rarely.
 Getting information from Elasticsearch using Kibana when it is need for testing
purposes;
 Updating customer’s sites content via Sitecore CMS;
 Making changes in CSS for customer’s sites.

2012 — 2016 QA engineer/Technical support specialist in MADS (Mobile
advertising company) (Ciklum).
Responsibilities:
 I wrote documentation related to testing process and product technical
documentation in Confluence ;
 Created test plan with test cases for new features basing on functional and non-
functional requirements (for this I used JIRA);
 Tested web application basing on existing test plans/test cases;
 In case of bug found defined if issue related to application front-end or back-end
(used Firebug for it);
 Regression testing before the release;
 Tested mobile application on Android and iOS;
 Used Eclipse to debug crashes in Android mobile application if happened;
 Reproduced client’s issues in order to define exact scenario how to reproduce a
bug and create task for it in JIRA.

2007 — 2012 Product Support Specialist at ISD (department of SCC
www.softcomputer.com )
Responsibilities:
 client's requests processing(it included discussion of client's issue by conference
call);
 evaluation if the client's situation is the problem or not, searched for the ways to
prevent it from happening, checked if problem has been fixed, fixed problem
personally, if it was possible;
 created test cases describing the client's problem, defining steps and conditions
needed to reproduce it locally;
 worked with the bug-tracking systems (SoftTest) in order to find problems,
 similar to client's issue, creating the defects for detected problems;
 created detailed manuals about applications or exact functionality which are
used by client or employees;
 by schedule: being on duty on the direct line of technical support(it means
answer on calls from technical support on client's site or ,rarely, call client
directly to clarify the issue and fix the problem immediately) ;
 Worked as a QA in the time of very intensive product development;

Language:
English: speaking and grammar – upper intermediate level.

Professional skills:
Hands-on experience with web sites and mobile testing, including cross-browser
testing, regression, functional and not functional, exploratory, integration, smoke
testing, UI/UX testing, API testing, accessibility testing;
Hands-on experience with creating and maintaining testing documentation (such as
test cases, checklists, test plans), working with requirements;
Hands-on experience with estimating, prioritizing, planning, and coordinating testing
Activities;
Strong understanding of QA methodologies, different types of testing, tools, and
processes;
Have a strong understanding of SDLC/STLC;
Able to read logs;
Hands-on experience with HTML, CSS, JavaScript, JSON/XML;
Hands-on experience with DevTools;
Hands-on experience with Browserstack tool for mobile testing;
Hands-on experience with SQL, familiar with PostgreSQL;
Hands-on experience with bug-tracking systems (SoftTest, Jira);
Hands-on experience with GitHub;
Hands-on experience with Postman, familiar with Swagger;
Hands-on experience with Figma;
Have a fundamental knowledge of Java language;
Basic knowledge of JMeter.
Familiar with Selenium IDE and Playwright tools for automation testing;
Familiar with AndroidStudio;
Familiar with Azure portal;
Familiar with Kibana;
Familiar with Sentry;
Familiar with TestRail;
OS Windows, experienced user level.
UNIX, basic level.
MAC OS basic level.
MS Office, experienced user level.

Personal information: I am responsible, proactive and hard-working person with strong
analytical and time management skills. I like testing and aim to find as much bugs as
possible, like to learn something new what can help me do my job better. Able to work
without assistance and in team.