Олена

Oena Halynska

Manager with 5+ years of experience in client-facing, fast-paced, and
international environments. Strong background in customer communication,
negotiations, operational coordination, and documentation. English level B2+.
Proven ability to multitask, make quick decisions, and maintain high service
quality under pressure. Highly motivated and result-oriented, with strong
readiness to grow in U.S. logistics sales and operations.

Experience
English Teacher and Coordinator

MindEnglish School — part-time, Valencia, Spain
09/2022 – 12/2025
 Developed, reviewed, and updated documentation and teaching materials
for multiple student groups with different backgrounds.
 Maintained regular communication with students and parents, including
02081, Zdolbunivska progress reports, recommendations, and feedback.
Str, Kyiv  Achieved high service quality indicators (95% of students successfully passed
exams).

[open contact info](look above in the "contact info" section) Department Manager

National University of Food Technologies — Full-time, Kyiv, Ukraine
[open contact info](look above in the "contact info" section) 09/2017 – 08/2022

 Led and coordinated a team of professionals in a high-responsibility, multi-
LinkedIn: tasking environment.
https://www.linkedi  Optimized operational workflows, improving speed, productivity and
n.com/in/olena- accountability.
halynska/  Managed internal and external communications with other divisions,
partners, and clients (students).
 Oversaw scheduling, workload distribution, and resource allocation, as well
as LMS implementation and digital resources for English learning, ensuring
Languages structured data and quality control, as well as language quality.
 Ensured accurate reporting, documentation, and compliance with internal
English - advanced standards.
Ukrainian - native  Made quick operational decisions in complex or high-pressure situations.
Spanish – pre-intermediate
Teacher, Senior Tutor, Professor
National University of Food Technologies — Full-time, Kyiv, Ukraine
09/2000 – 06/2023

 Taught Business English and ESP, emphasizing professional terminology,
correct usage, and speech clarity.
 Prepared and maintained structured documentation, reports, and
presentations (EN/UA).
 Coordinated international projects with strict deadlines and multiple
stakeholders.
 Developed curricula and methodological materials tailored to specialized
fields, ensuring relevance and practical application; conducted comparative
research in linguistics and language teaching (EN/UA).
 Communicated with foreign partners, supporting negotiations.
 Translated and proofread technical and scientific texts (EN/UA), ensuring
accuracy, clarity, and alignment with academic standards.

Education
 Degree in Economics, National University of Food Technologies (2014–2016)
 PhD in Philology, National Pedagogical University, 2012
 Philology & Translation, Kyiv National Linguistic University, 1995–2000

Research, Courses, and Internships
 Visiting professor (05.2025) – University of Salerno, Italy
 International Internship Fundraising & Project Activities in Education –
Poland-Ukraine (2021)
 Coursera Course: Speak English Professionally: In Person, Online and On the
Phone – Georgia Tech, USA (2020).
 Editor of the project – Leadership Development Program for Ukrainian
Universities (2018)
 Cambridge English Certificate, B2 level (2018).
Key Skills
 Technical: MS Office, Google Workspace, confident Windows User, Email
Management, Cloud Storage, Spreadsheets, Online Research & Reporting,
Canva, PowerPoint, Adobe, Moodle, Microsoft Teams, Zoom etc.
 Professional Traits & Values: Attention to Detail, Quick Learning &
Adaptability, Quality Assurance & Data Accuracy, Compliance with
procedures, Strong Written & Verbal Communication, Negotiation skills,
Time Management & Deadline Adherence, Teamwork & Collaboration,
Decision-Making, Problem-Solving, Self-discipline, Working Independently.
Additional Information

 Valid driver’s license (Category B)
 Experience working with international teams and clients