Contact information

The job seeker has entered a phone number , email and LinkedIn.

You can get this candidate's contact information from https://www.work.ua/resumes/17091514/

Work experience

Business analyst

from 12.2024 to 06.2025 (7 months)
Purebredkitties, Дистанційно (Послуги для населення та бізнесу)

Played a key role at Purebred Kitties, a premier international platform.connecting high-quality breeders with clients across the USA and globally. I automated data processes by developing streamlined pipelines, optimizing Google Sheets workflows, and creating automation scripts to sign ificantly improve operational efficiency. Initiated and implemented strategic business enhancements, including a custom Telegram bot for secure anc efficient payment information transfer between breeders and internal operations.
Key accomplishments and responsibilities,
Developed and automated comprehensive data pipelines
Created advanced Google Sheets tools to streamline operations and data analysis
Proposed and executed strategic business improvements resulting in increased efficiency and reduced manual work.
Designed and implemented a Telegram bot facilitating secure, automated communication of payment information from breeders
Leveraged strong analytical and problem-solving skills to enhance operational accuracy, efficiency, and scalability within the luxury pet market

Business data analyst

from 09.2024 to 01.2026 (1 year 5 months)
Softrocket, Дистанційно (Маркетинг, реклама, PR)

Analyze large sets of operational and affiliate data to identify trends and support business decisions
Create regular and ad-hoc reports using Google Sheets and Excel
Automate reporting workflows with Google Apps Script (JavaScript) to improve efficiency
Use SQL to extract, clean, and structure data from various sources
Ensure data accuracy, consistency, and documentation across all reporting processes
Collaborate with cross-functional teams to deliver actionable insights and improve KPls

Team leader

from 10.2022 to 05.2024 (1 year 8 months)
Transcom, Дистанційно (Телекомунікації, зв'язок)

Western Union Project
Handling client and bank agent inquiries via phone and email
Resolving complex support tickets.
Assisting colleagues with email and ticket processing
Conducting client interviews to detect potential fraud.
Providing coaching sessions to colleagues on work-related matters.
Monitoring colleagues' training completion.
Calculating bonuses.
Tracking and analyzing colleagues' work hours.

Менеджер з закупівель

from 12.2019 to 01.2022 (2 years 2 months)
Золотий Вік, Запоріжжя (Роздрібна торгівля)

Закупівля усього необхідного для відкриття нових магазинів
Контроль, ремонт товару на складах

Education

ЗНУ

Менеджмент, Запоріжжя
Higher, from 2015 to 2019 (4 years)

ЗГЄК ЗДІА

Маркетинг, Запоріжжя
Specialized secondary, from 2013 to 2016 (3 years)

Additional education and certificates

Kennesaw State University

6 міс
Certificate

Google Data Analysis

1 рік
Certificate

Knowledge and skills

• MS Excel
• Google Analytics
• Google Ads
• SQL
• Management of social networks
• Business analysis
• Jira
• Confluence
• DBeaver
• MS Power BI
• Google Sheets

Language proficiencies

• English — above average
• Ukrainian — fluent
• Latvian — beginner