Максим

Maksym Vitalievich Malin
Desired positions: SysOps(admin/cloud admin, in-office admin),
junior embedded software engineer,
radio engineering department(any start position)
engineer(any start position).

ADDRESS: Kyiv, Fuchika 13 fl.5 PHONE: [open contact info](look above in the "contact info" section)
EMAIL: [open contact info](look above in the "contact info" section)

01 EMPLOYMENT HISTORY

Employer: Miratech
Position/role: sysadmin/product tech-support at GENESYS project
Jan 2019 — Jan 2020 - client support for setup cloud and on-site hybrid solutions

- remote consultation and troubleshooting enterprise environment worldwide

Employer: Ukrposhta
Position/role: Sysadmin/Tech support at main office
• Processed support tickets accurately and efficiently, ensuring that all employees
May 2021 — Dec 2021 requirements were meet within the established timeframe

Kiyv • Participated in setup of new local endpoints/workplaces and networks using cost
savings and resource optimization strategy in 500+ workplaces and main office
network.

Position/role: Solomian district libraries
Jan 2019 — Jan 2020 Sysadmin/Senior librarian at automation department.
Kiyv Maintained 100+ workplaces and 17+ networks
• Provided customer support and onsite training for local visitors.
Remote
• Participated in entertainments and digital marketing activities (journal design)
• Provided basic training and tech support for library events
• Developed android application and assisted in 2020 librarian competition
Employer:
Position/role:
Weblem studio
Jan 2019 — Jan 2020 Tech support at client forum.
Sumy/remote - Provided customer support and software customization upon client request
- Provided basic product training and FAQ information
- Participated in customization of Woocommerce/Joomla/WordPress based web shops
Employer: SMM-art, Grace.od.ua, BET-IBC, whiteraven.org.ua, etc.

role/position: freelance in web development and english translation

oct 2015 — Jan 2019 Developed few websites for advertising purposes

Odessa/Kiev Customized and edited php/js plugins

Employer: Wizzair call-centre
role/position: call-center operator

May 2014 — Oct 2014 Provided customer support and ticket reservation/changes upon client request
provided basic product training And FAQ information
Kiev

Employer: Beeper call-centre(Ukraine International Airlines)
role/position: call-center operator

May 2012 — Feb 2014 Provided customer support and ticket reservation/changes upon client request
provided basic product training And FAQ information

02 EDUCATION

Sep 2021 Radio engineering Faculty of National Technical University of Ukraine “Igor
Sikorsky Kyiv Polytechnic Institute” Faculty
Student of 3-d course (second diploma)

03 SKILLS Programming Troubleshooting

Service repairs Team management

Customer Service

04 Software Mailservers(roundcube etc.), NGINX, APACHE other webhosting based software

configuration . Basic SIP/VOIP Asterisk setup
Genesys enterprise solution - setup and configuration and troubleshooting
Microsoft Office 2007-2022 & Office 365 – setup and configuration/troubleshooting
Windows 7-10 – endpoint administration service
Linux – in depth administration and setup/
MS Publisher, MS Visio,
SPICE software: Multisim, Lt Spice, Ngspice, Tina ti.
Math software: Mathcad, MATHEMATICA, MATLAB+Simulink,
CAD software: Autocad,
Tourism: Gabriel
Design: MS Publisher, MS Visio, Canva, Adobe PS, Acrobat, Corel Draw, Indesign etc.
Virtualization: VMware Esxi, Virtualbox, Dosbox, LXC etc.
Management: JIRA, SalesForce.
 05 Hardware Home and Office Printers equipment(HP, Lexmark, Canon, Epson)
X86-based architecture based PCs and perephiry devices
Raspberry-Pi based devices
Microcontrollers:
Raspberry Pico, ARM0-based, Android and IOS phones.
Dell workstation T-series
Laptops/headphones/pc-s of any manufacturer

network equipment including ( Juniper, TP-link, mikrotik, cisco Meraki
etc.)

06 LANGUAGES

English B2 (verbal and written for IT and professional communication)

Deutsch - started language course with certified trainer

Ukrainian - native
07 Programming languages, Databases and other tools.

Software skills knowledge gained at work:
Email templates creating
Oracle db 12-19 Google Insights based SEO optimization.
Mysql 5-7/Maria DB
MS SQL
Setup, configuration and basic commands:
Javascript(ES6) & node.js Matlab
PHP 5.6-8 Mostly editing knowledge:
Node.js(advertising bots development) Perl
Selenium and Pupeteer Python
Kubernetis and Openshift basics JAVA
MS Active directory in practice. Bash
CMD/Powershell basics
ARM0 assembler and C

08 Certificates: Web Android App development (Udemy):
Cisco based:
Infosec and devops tools, QA and Testing:

09 INTERNSHIPS
Jan 2022 — May 2023 Sysadmin/tech support at Miratech. 6 months offer
Jan 2022 — May 2023 3-months offer at IOT company BT9-Ukraine

REFERENCES available upon request