Yuliia

YULIIA KUBAY

WORK EXPERIENCE

Aug 2024 - Oct 2025 Mental Health and Psychosocial Support Senior
Officer
International Medical Corps (IMC), Kyiv
PERSONAL · Assistance to Coordinator and Deputy Coordinator according
Name to their request
Yuliia Kubay · Support of MHPSS department on national level.
Address · Planning and organization: activity planning in accordance
Ukraine with the mission and goals of the organization, as well as to
01010 Kyiv
contribute in the development of new programs to support the
Phone number
[open contact info](look above in the "contact info" section) strategic direction of the organization.
· Coordination with all relevant partners and internal
Email
[open contact info](look above in the "contact info" section) departments, to ensure consistency and quality of service provision
Date of birth and the prevention of duplication.
08-04-1990 · Managing changes and interventions to ensure project goals
Place of birth are achieved.
Oleksandriya · Meeting with stakeholders to make communication easy and
Nationality transparent regarding program issues and decisions on services.
Ukrainian
Marital status Coordination in implementation of all program activities within IMC
married
and donors’ policies and guidelines.
· Monitoring the process of data collection completed by field
INTERESTS
staff and
Sport, literature, theatre reviewing submitted reports.
· Focal point for training, workshops on national level.
LANGUAGES Organizing events and trainings on national level in partnership
English with different organizations and stakeholders WHO, local and
Spanish international NGOs (mhGAP TOT, SH+ TOT, Integrated Model for
Supervision, Mental Health Case Management training and others)
· Coordination with national and international service providers.
· Planning of the events, preparation of the checklist and
training workplans.
Developing Times of reference (including budgeting of the event)
· Focal point for communication with trainers and speakers.
Submitting Scope of Work for them.
· Monitoring and submitting reports from external service
providers
· Communication with vendors.
· Developing and submitting budgets for the trainings and
events of national level
· Focal point in communication with governmental institutions
and representatives (Ministries, Coordination Center under the
Cabinet of Ministries of Ukraine, WHO, National Universities of
Ukraine.)

Jun 2023 - Jul 2024 Mental Health and Psychosocial Support Program
Officer
International Medical Corps (IMC), Kyiv
· Close cooperation with the Program Manager, Deputy
Coordinator, Coordinator
· Coordination with relevant actors on the field as well as at the
site level, collection information about the needs and gaps and
contributing to the development of new programming.

·
 Assistance in the ongoing assessment and analysis to understand
program needs of staff and multi‑sectorial needs of beneficiaries.
· Development and submitting detailed and updated program
implementation plans including work plans, HR plans, and
procurement plans, training plans, with the aim of contributing to
the achievement of program goals, objectives, and activities.
· Supporting in the organization and in the delivery of program
training to IMC and Partner’s staff so as to develop and update the
training plans to be submitted on monthly basis. Oral translation of
the trainings from English to Ukrainian and vice versa.
· Preparation Terms of Reference, PRs, full assistance in
procurement process in the role of requestor.
· Preparation invitations, and attendance sheets, taking
minutes for the required working group meetings with Ministries
and other governmental structures.
· Supporting the Manager in the monitoring the activities and
mentoring of the field staff in relevant aspects of the program such
as, objectives, activities, targets, indicators, quality of services
delivered, ensuring that program implementation is on track and
addressing all program needs and requirements at the field level.
· Visiting program sites and locations, providing support to staff,
assess the situation and coordinate with local actors, conduct team
meetings to update the field team about the program and policy
and follow up on implementation and quality of the activities.
· Receiving bullet points for success stories from the field
teams, translating them into English, composing into appropriate
format, submitting monthly/ quarterly in accordance with donors`
requirements.

Mar 2021 - Jun 2023 Customer Service Business Support
DHL Express International, Kyiv
· Preparation of studying materials for employees of Customer
Service department. Creation of motivational programs
· Preparation of Feedback and reports about teaching of the
new employees. Preparation of knowledge verification tasks for CS
employees. Analysis of the results, creation of developmental
individual programs.
· Conducting regular coaching sessions with employees of
Contact Centre.
· Facilitating functional training in Customer Service
Department. Facilitating CIS training for all employees of the
company.
· Conducting training for Customer Service department,
concerning new applications and programs which are used in
everyday work.
Country administrator of MCT project:
· Preparation of project documentation
· MCT adaptation in accordance with the DHL Ukraine
business processes
· Organization and conducting training for users.
· Testing and go‑live

Aug 2015 - Mar 2021 Customer Service Advisor
DHL Express International, Kyiv
· Consultation of clients at Service Point, regarding export
/import shipments, in accordance with the Custom Code of
Ukraine, recipient countries and internal rules, laws of DHL
Express International
· Handling on demand delivery shipments, additional
coordination with other departments
 EDUCATION AND QUALIFICATIONS

Sept 2007 - Jul 2012 Specialist. Philologist, teacher of English and
Spanish languages.
BORYS GRINCHENKO KYIV UNIVERSITY, Kyiv

Sept 2025 - Present Bachelor. Organizational psychology
UNIVERSITY KROK, Kyiv

SKILLS

Microsoft Office

COURSES

Sept 2025 - Nov 2025 Project Managment
Laba

Aug 2025 - Present Integrated Model for Supervision
International Medical Corps