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Hadomeh
Personal assistant
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Remote Administrative Assistant | Virtual Assistant | Operations Support
Contact
Niš, Serbia | Phone: [
Professional Summary
Detail-oriented administrative and operations professional with over four years of remote
experience supporting clients, managing schedules, handling documentation, and coordinating
workflows. Strong background in healthcare administration with proven ability to organize tasks,
maintain accurate records, and communicate clearly across distributed teams. Reliable, structured,
and comfortable working independently in remote environments.
Work Experience
Administrative & Operations Coordinator (Remote)
ASC Strategic | 2023 – 2024
- Managed client records, billing documentation, and payment follow-ups
- Coordinated communication between patients, healthcare providers, insurers, and internal teams
- Scheduled consultations and ensured timely follow-up on open cases
- Maintained organized digital files and supported daily operational workflows
- Worked remotely with cross-functional teams using online collaboration tools
Customer Support & Administrative Assistant (Remote)
Insurance Supermarket Inc., USA | 2021 – 2023
- Handled customer email and phone inquiries and documented interactions accurately
- Updated internal systems and maintained customer records
- Supported internal teams with follow-ups, scheduling, and case tracking
- Resolved issues efficiently while maintaining a professional and calm communication style
Education
Master’s Degree in Health Administration (In Progress)
University of Niš, Serbia | 2025 – Present
Bachelor of Medicine, Bachelor of Surgery (MBBS)
University of Ternopil, Ukraine | 2018 – 2024
Key Skills
Administrative support • Calendar & email management • Documentation & data entry • Client
communication • Healthcare coordination • Task prioritization • Time management • Remote
collaboration • Google Workspace • Microsoft Teams • Slack • Zoom
Languages
English (C2) • Serbian (Basic) • Ukrainian (Basic)
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