Анастасія

Kovalska Anastasia
Khmelnytskyi
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)

Responsible, highly motivated, and result-oriented professional. Strong team player with good
communication skills, high level of self-organization, and ability to stay focused and reliable in a
dynamic environment.

Experince

Sales Operations & Lead Generation Manager
October 2023 — Present

Company: Remote Helpers

Lead Generation

●​ Researched and identified potential clients
●​ Reached out to prospects via LinkedIn and email
●​ Worked with Sales Navigator, SalesQL, Apollo, and internal extensions
●​ Scheduled calls using calendars and CRM
●​ Updated and maintained client information in CRM
●​ Qualified leads, brought them to first calls, and transferred them to sales managers

Sales & Client Communication

●​ Conducted sales and discovery calls with potential clients
●​ Communicated with clients via email throughout the sales and project stages
●​ Sent intro messages and initial follow-ups after calls
●​ Managed ongoing client communication and clarified next steps
●​ Coordinated communication between clients and internal teams
●​ Supported clients and teams throughout the full project lifecycle
●​ Stayed involved at all stages of cooperation to ensure smooth progress
●​ Prepared contracts and supported commercial documentation

Sales Operations & Process Support

●​ Maintained CRM, calendars, and internal sales documentation
●​ Updated and improved internal instructions, guides, and working documents
●​ Helped keep sales processes clear and structured
●​ Standardized communication templates and follow-up routines
 2

Sales Coordination & Team Collaboration

●​ Coordinated work between clients and internal teams
●​ Worked with designers, developers, SMM specialists, and automation specialists
●​ Translated client needs into clear tasks for internal teams
●​ Followed up on progress and timelines
●​ Helped resolve communication issues between clients and teams
●​ Reduced manual work through better organization of data and documentation

Automation & Tools

●​ Supported basic sales and coordination automations
●​ Worked with n8n to support workflow automation
●​ Used Claude (Anthropic) and other AI tools for research, analysis, and documentation
●​ Worked with Antigravity for internal sales and operations tasks
●​ Organized shared files and documentation using Dropbox

Tools & Platforms
●​ CRM systems
●​ LinkedIn & Sales Navigator
●​ SalesQL, Apollo, internal browser extensions
●​ Google Workspace
●​ Microsoft Office
●​ Notion, NotebookLM, Trello
●​ Discord
●​ Dropbox
●​ n8n
●​ AI tools: GPT, Claude, Gemini, Perplexity Antigravity

Languages

●​ English — Upper-Intermediate (B2)
●​ German — Elementary (A2)
●​ Ukrainian — Native

Education
Khmelnytskyi National University​
Master’s Degree, International Relations (Regional and Social Studies)​
September 2017 – January 2023

●​ Graduated with honors
●​ Participated in academic research projects and presented at scientific conferences
 3

●​ Authored and co-authored several academic publications

Additional Experience:

●​ Completed a competitive internship at the Khmelnytskyi City Council
●​ Gained experience writing tourism-related articles for public media and social networks
●​ Used Trello for task and project organization