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Aleksandr
Менеджер ресторану
- Age:
- 38 years
- City of residence:
- Kyiv
- Ready to work:
- Other countries
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You can get this candidate's contact information from https://www.work.ua/resumes/17161531/
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Alex Baklan
■ Sofia, Bulgaria | ■ [open contact info ](look above in the "contact info" section) | ■ [open contact info ](look above in the "contact info" section)
Professional Summary
Dynamic and results-driven Restaurant Manager with 10+ years of experience in hospitality leadership,
guest relations, and high-volume restaurant operations. Proven record of training teams, launching new
service standards, and driving profitability while ensuring exceptional guest satisfaction. Adept at
motivating staff, optimizing workflows, and maintaining cost control in both fine dining and casual settings.
Professional Experience
Room Service & Guest Care Supervisor
InterContinental Hotel Bellevue – Seattle, WA (USA) (Aug 2024 – Aug 2025)
• Delivered 5-star service to international clientele in a luxury hotel environment.
• Ensured prompt and accurate order delivery, maintaining brand hospitality standards.
• Collaborated with kitchen and housekeeping teams to improve efficiency and guest satisfaction.
Restaurant Manager / Assistant Manager
L’Experience Paris – Bellevue, WA (USA) (Jun 2022 – Aug 2024)
• Supervised daily operations of a busy French restaurant, ensuring a premium guest experience.
• Recruited, trained, and mentored over 20 FOH and BOH employees.
• Managed budgets, vendor relationships, and inventory to maintain strong profit margins.
• Coordinated service standards between kitchen and bar teams to ensure consistent quality.
• Led private events and catering operations, introducing guest-loyalty initiatives that boosted repeat
visits.
Manager (Retail & Brand Operations)
ANNASUN – Kyiv, Ukraine (May 2014 – Feb 2022)
• Managed retail operations, marketing campaigns, and a team of sales associates.
• Directed visual merchandising and photo-shoot productions.
• Developed strong organizational and leadership skills transferable to hospitality management.
Restaurant Server
Winoteka Pane Vino – Kyiv, Ukraine (Jun 2010 – May 2014)
• Supported floor operations, coordinated with chefs, and managed wine inventory.
• Trained new staff on upselling and service techniques, increasing average check value.
• Ensured compliance with hygiene and food-safety standards.
Server / Bartender (Early Career)
Various establishments – Kyiv, Ukraine (2005 – 2010)
Education
Law Degree — National Academy of Internal Affairs of Ukraine (2003 – 2009)
Core Skills
Restaurant Operations • Staff Recruitment & Training • Opening & Launch Management • Budgeting &
P&L; • Food & Beverage Cost Control • Vendor Negotiation • Health & Safety Compliance • Team
Leadership & Motivation • Customer Experience Optimization • English-Russian-Ukrainian
Communication
Languages
English:Advanced (C1) • Russian: Fluent • Ukrainian: Fluent
Additional Information
Driver’s License(CategoryB)
■ Sofia, Bulgaria | ■ [
Professional Summary
Dynamic and results-driven Restaurant Manager with 10+ years of experience in hospitality leadership,
guest relations, and high-volume restaurant operations. Proven record of training teams, launching new
service standards, and driving profitability while ensuring exceptional guest satisfaction. Adept at
motivating staff, optimizing workflows, and maintaining cost control in both fine dining and casual settings.
Professional Experience
Room Service & Guest Care Supervisor
InterContinental Hotel Bellevue – Seattle, WA (USA) (Aug 2024 – Aug 2025)
• Delivered 5-star service to international clientele in a luxury hotel environment.
• Ensured prompt and accurate order delivery, maintaining brand hospitality standards.
• Collaborated with kitchen and housekeeping teams to improve efficiency and guest satisfaction.
Restaurant Manager / Assistant Manager
L’Experience Paris – Bellevue, WA (USA) (Jun 2022 – Aug 2024)
• Supervised daily operations of a busy French restaurant, ensuring a premium guest experience.
• Recruited, trained, and mentored over 20 FOH and BOH employees.
• Managed budgets, vendor relationships, and inventory to maintain strong profit margins.
• Coordinated service standards between kitchen and bar teams to ensure consistent quality.
• Led private events and catering operations, introducing guest-loyalty initiatives that boosted repeat
visits.
Manager (Retail & Brand Operations)
ANNASUN – Kyiv, Ukraine (May 2014 – Feb 2022)
• Managed retail operations, marketing campaigns, and a team of sales associates.
• Directed visual merchandising and photo-shoot productions.
• Developed strong organizational and leadership skills transferable to hospitality management.
Restaurant Server
Winoteka Pane Vino – Kyiv, Ukraine (Jun 2010 – May 2014)
• Supported floor operations, coordinated with chefs, and managed wine inventory.
• Trained new staff on upselling and service techniques, increasing average check value.
• Ensured compliance with hygiene and food-safety standards.
Server / Bartender (Early Career)
Various establishments – Kyiv, Ukraine (2005 – 2010)
Education
Law Degree — National Academy of Internal Affairs of Ukraine (2003 – 2009)
Core Skills
Restaurant Operations • Staff Recruitment & Training • Opening & Launch Management • Budgeting &
P&L; • Food & Beverage Cost Control • Vendor Negotiation • Health & Safety Compliance • Team
Leadership & Motivation • Customer Experience Optimization • English-Russian-Ukrainian
Communication
Languages
English:Advanced (C1) • Russian: Fluent • Ukrainian: Fluent
Additional Information
Driver’s License(CategoryB)
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The candidate's resume is posted at https://www.work.ua/resumes/17161531/