Наталія
Support manager
- Considering positions:
- Support manager, Back office specialist, Customer success manager
- Age:
- 37 years
- City of residence:
- Odesa
- Ready to work:
- Remote
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BACK OFFICE & OPERATIONS SUPPORT
SPECIALIST
PROFILE
Detail-oriented Back Office and Operations Support specialist with 15
years of experience in database management, reporting, and process
CONTACT optimization. Skilled in structuring information, data analysis, task
coordination, and cross-team collaboration. Quick to adapt to new systems
[
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Assistant to Head of Back Office 2019 - 2025
Odesa, Ukraine
NDA project
Maintained and monitored internal databases and information
systems
SKILLS
Contributed to the development and population of internal databases
Prepared internal reports and official documentation (information
Hard skills: databases and systems, Excel, Word)
information systems, data Analyzed data and prepared reports for management
Monitored task execution and coordinated the work of 50+
analysis and structuring, employees
reporting, MS Excel, MS Word, Supported day-to-day operational and back-office processes
Senior State Auditor / Inspector 2015 - 2019
process and task control,
Regional Tax Office, Audit Department
business correspondence Analyzed data across multiple information systems covering district
tax inspectorates within the region
Soft skills: Analytical mindset,
Prepared analytical and reporting documentation for regional
meticulous attention to detail, management
Conducted official business correspondence and coordinated
strong organizational skills,
activities with district tax offices and internal departments
adaptability, effective Reviewed primary accounting and tax documentation at enterprises
across the region
communication. 2012 - 2015
State Auditor / Inspector
District Tax Office, Audit Department
Analyzed and structured information from various data sources
LANGUAGES Prepared reports and official documentation
Collaborated with teams to ensure task completion
Ukrainian — Native
Assistant to Chief Accountant 2008 - 2012
Russian — Native Worked with documentation and data
English — Upper-Intermediate Prepared internal reports and supporting materials
(B2)
EDUCATION
Master’s Degree in Management of 2010 - 2011
Organizations
Odesa National Maritime Academy
Bachelor’s Degree in Management of 2006 - 2010
Organizations
Odesa National Maritime Academy
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