Odoh

ODOH EBUBECHUKUWU
Sales Executive, Marketing Specialist & Customer Support Rep
[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section)

PROFESSIONAL EXPERIENCE
Sales Representative, Nexora Systems GmbH 09/2023 – 11/2025
Managed B2B sales of IT hardware and cloud-based SaaS solutions across
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European SME markets.
Consistently exceeded quarterly sales targets by an average of 15% through
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consultative selling and strong account management.
Negotiated and closed contracts with small and mid-sized enterprises, helping
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expand the company’s footprint in emerging markets.
Maintained and updated CRM records, improving pipeline visibility and follow-up
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efficiency.

Customer Support Representative, ClearPath Services Ltd 11/2022 – 07/2023
Responded to customer inquiries via email and phone, handling an average of
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40–60 tickets daily.
Assisted customers with service requests, billing issues, account updates, and
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general inquiries.
Resolved complaints professionally, reducing repeat complaints and improving
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customer satisfaction.
Logged all customer interactions accurately using internal ticketing and CRM
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systems.
Escalated technical or unresolved issues while ensuring customers received
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timely updates.
Followed company support guidelines to maintain consistent and professional
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service delivery.

Marketing & Sales Executive, EduSecure Consulting Group 07/2021 – 12/2022
Executed targeted marketing and sales campaigns focused on schools and
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educational institutions.
Managed the full sales cycle—from lead generation to deal closure—contributing
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to increased institutional partnerships.
Developed customized sales pitches and safety presentations for school
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administrators, aligning solutions with specific security needs.
Supported brand awareness initiatives in niche education and safety markets.
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Customer Service & Sales Manager, Luminex Coatings International Ltd. 05/2020 – 06/2022
Led customer service and sales operations, ensuring high client satisfaction and
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repeat business.
Supervised and trained a 10-person sales team, overseeing daily operations,
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performance tracking, and territory planning.
Collaborated with marketing teams to align promotional campaigns with sales
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objectives, improving brand consistency.
Expanded distribution channels by securing partnerships with local contractors
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and regional retailers.

EDUCATION
Bsc. International Relations, Godfrey Okoye University 2016 – 2020
 SKILLS
Technical Proficiency Confidentiality & Professionalism
Team Leadership & Training Effective communication & Presentation
Customer service & client relations CRM & Sales Tools
Report writing & Document preparation Sales & Business Development

Languages
English