Contact information

The job seeker has entered a phone number and email.

You can get this candidate's contact information from https://www.work.ua/resumes/17217340/

Work experience

Sales representative

from 01.2024 to now (2 years 2 months)
American International Logistics., Remote (Transportation and logistics)

• Convert leads into new customers through direct communication.
• Track vehicles from pickup location to final delivery.
• Coordinate between customers and carrier transport companies.
• Enter and maintain client records in the CRM system.
• Provide quotes to customers via phone calls.
• Process customer payments accurately and on time.
• Manage carrier assignments to ensure on time pickup and safe delivery.
• Provide customers with clear and complete shipment information.
• Resolve customer issues and complaints over the phone.
• Post vehicle loads on Central Dispatch.
• Generate operational and delivery reports.
• Dispatch and manage transportation orders.

Executive assistant

from 01.2023 to 11.2023 (11 months)
Eight Turn Crepe, New York, Remote (Hotel and restaurant industry)

• Manage schedules, communications, and correspondence for key executives.
• Draft business letters and internal documents.
• Collect, organize, and analyze operational information.
• Plan and coordinate meetings, conferences, teleconferences, and travel.
• Review, research, and route incoming correspondence.
• Handle phone calls, email, filing, and daily office operations.
• Respond to franchise inquiries through email, phone calls, and chatbox channels.

Dispatcher

from 03.2022 to 02.2023 (1 year)
TL Dispatching LLC, Remote (Transportation and logistics)

• Source and book loads for owner operators and fleet drivers using load boards.
• Negotiate rates with brokers and shippers to meet target margins.
• Dispatch drivers and provide load details, pickup, delivery, and paperwork.
• Track trucks in transit and monitor pickup and delivery times.
• Communicate with drivers throughout the day to resolve issues fast.
• Update brokers and shippers on shipment status.
• Handle detention, layover, and accessorial requests.
• Manage rate confirmations and compliance documents.
• Resolve delivery issues, delays, and service failures.
• Maintain daily records in dispatch software or CRM systems.
• Invoice brokers after delivery and follow up on payments.
• Plan reloads and backhauls to reduce deadhead miles.

Sales representative

from 12.2020 to 12.2021 (1 year)
Ardmor Inc, Remote (Construction, architecture, interior design)

• Prepare and issue customer estimates using the Quote Management System.
• Follow up with leads through phone calls, text messages, and email.
• Schedule inspections and service appointments with in house window and door technicians.
• Collect deposits and payments from customers.
• Maintain and update customer records in the CRM system.

Education

Mykolas Romeries University, Lithuania.

Cyber security Management, Other countries
Higher, from 2021 to 2023 (2 years)

Crawford University

Banking and finance, Other countries
Higher, from 2013 to 2017 (4 years)

Additional education and certificates

Introduction to Freight Dispatching

2023

Knowledge and skills

• Organizedness
• Communicability
• MS Excel
• Honesty
• User 1C
• Ability to work in multitasking mode
• Knowledge of sales techniques
• Reliability
• Slack
• Teamwork
• Conducting telephone negotiations
• Management of CRM

Language proficiencies

English — fluent

References

Thomas Uwemedimo

Thomas Uwemedimo

Sales manager, Ardmor Inc

Additional information

A remote freight dispatcher focused on the US market. I work with owner operators and small fleets to secure consistent, profitable loads. I source freight, negotiate rates, dispatch drivers, and track loads from pickup to delivery. I manage paperwork, invoicing, and reload planning to reduce deadhead miles and protect margins.