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Sales manager
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Tymur Zadikian
Contact Information:
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Location: Poltava, Ukraine
Dynamic and results-driven B2B/B2C Sales & Business Development Professional
with 5+ years of experience across SaaS, enterprise IT solutions, AI, e-commerce,
and consulting services, specializing in full-cycle sales, complex deal management,
team collaboration, and revenue generation. Proven success in both inbound and
outbound sales, including cold and warm outreach, discovery meetings, solution
consulting, enterprise negotiations, tenders, and deal closure across North America,
Europe, APAC, and other global markets.
Experienced in consultative B2B/B2C selling within the Atlassian ecosystem and
ITSM/Cloud solutions, working with enterprise, mid-market, and public sector
clients across multiple industries and regions. Skilled in managing high-value and
multi-stakeholder opportunities, building strategic partnerships, and driving
long-term account growth.
Expert in launching and optimizing multi-channel sales campaigns via Upwork,
LinkedIn, cold email, partnerships, and calling tools, supported by platforms like
Clay, Instantly, and modern CRMs. Strong background in building ICPs, crafting
relevance-driven messaging, and managing both pre-sale and post-sale client
relationships in fast-paced, international B2B/B2C environments. Known for a
structured, process-driven sales approach and strong hunting capabilities -
consistently identifying high-quality prospects, generating qualified opportunities,
and securing meetings through strategic outreach and targeted lead generation.
Fluent in English, Ukrainian, and French, with strong cross-cultural communication
skills and a passion for building lasting partnerships worldwide.
Work Experience:
IT Sales Manager / Business Development Manager
Softgile · Remote
Jul 2025 – February 2026
● Managed full-cycle B2B sales across EMEA and global markets, working
with enterprise, mid-market, and public sector clients.
Led complex enterprise deals, tenders, and multi-stakeholder negotiations,
including high-value opportunities.
● Combined Sales Manager and BDM responsibilities - outbound & inbound
sales, partnerships, and new business development.
● Delivered consultative Atlassian solutions (Jira, Confluence, JSM, Cloud
migrations, ITSM, integrations).
● Owned full pipeline lifecycle from prospecting and discovery to proposals,
negotiations, and closing. Collaborated with presales and engineering teams
to design tailored technical solutions and drive long-term account growth.
SDR (Sales Development Representative)
Right.Link · Remote
February 2025 – June 2025
● Spearheaded the development and implementation of a scalable outbound
sales department from scratch, including processes, tools, and team
workflows.
● Focused on B2B sales across global markets including North America,
Europe, and APAC.
● Targeted companies in AI, e-commerce, SaaS, and other tech-driven sectors.
● Led pre-sale activities, including outbound outreach, lead discovery, and
qualification.
● Managed client communication across Upwork, cold email, and LinkedIn,
consistently booking meetings and closing deals.
● Built ideal customer profiles (ICPs), buyer personas, and relevance
hypotheses to drive targeting precision.
● Leveraged tools like Clay, Instantly, and various sales automation platforms
to scale prospecting and optimize workflows.
● Delivered product presentations, conducted discovery calls, and led deal
negotiations to close new business.
● Provided post-sale support and account management, maintaining client
relationships and upselling when possible.
Head of Sales US Market
Solvensy Outsourcing Company · Internship
February 2025 – February 2025
● Led sales initiatives targeting the US market for accounting and consulting
services.
● Developed and implemented strategies for client acquisition and partner
engagement.
● Managed CRM systems to streamline sales processes and improve client
relations.
Sales Manager
Avanquest, Kharkiv
November 2023 – February 2025
● Lead and mentor the sales team to achieve and exceed sales targets. ●
Develop strategic plans to enhance sales performance and market reach. ●
Foster relationships with key clients and partners to drive business growth. ●
Oversee CRM management to ensure efficient tracking of sales activities.
Billing Support Manager
Avanquest, Kharkiv
November 2021 – November 2023
● Managed billing operations and customer support processes.
● Handled client inquiries, resolved billing issues, and ensured timely
payments.
● Contributed to CRM system administration and optimization.
● Supported the sales team with account management and client
communication.
Internet Sales Specialist Keyless Motors ·
Keyless Motors, Union County, New Jersey, United States
April 2021 – November 2021
● Managed online sales processes, including lead generation and customer
follow-up.
● Engaged with potential clients through digital channels, contributing to
increased sales.
● Coordinated with the sales team to optimize remote sales strategies.
Storekeeper
LC Waikiki, French Boulevard - Kharkiv
July 2020 – August 2020
● Oversaw inventory management and stock organization. ● Ensured
accurate record-keeping and timely restocking of products.
Manager
PlayStation Game Center, Gorky Park - Kharkiv
June 2019 – September 2019
● Managed daily operations and customer service.
● Coordinated gaming events and maintained equipment.
Education:
Master of Technology (MTech) in Information Systems and Technologies
Kharkiv National University of Economics, Kharkiv
September 2023 – December 2024
Bachelor's Degree in Information Systems and Technologies
Kharkiv National University of Economics, Kharkiv
September 2019 – May 2023
Kharkiv Specialized School of I-III Degrees №109
Kharkiv, Ukraine September 2007 – June 2019
Skills:
● Languages: English (Advanced), Ukrainian (Native), Russian (Native),
French (Intermediate), Polish (Beginner), Spanish (Beginner)
● Technical Skills: CRM Administration, Microsoft Office Suite, Internet
Browsers, Graphic Design, Game Development
● Sales & Marketing: Client Acquisition, Partner Engagement, Sales Strategy
Development, Social Media Marketing
● Personal Skills: Fast Learner, Communicative, Adaptive, Responsible,
Friendly
Interests & Hobbies:
Listening to and writing music
Graphic and technical design
Engaging in various sports activities
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