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Maksym
Dispatcher (USA)
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Address: Cherkasy , Ukraine
Telephone Number: Cell# [
E-mail: [
Date of Birth: Aug. 13, 1988
Country of Citizenship: Ukraine
Country of Residence: Ukraine
Objective:
Seeking for a position in trucking industry which would give me an opportunity to use my professional skills and
knowledge. If you interested to build outsource carrier company – I’m the one who you need.
Education
Institution Name: Cherkasy Technological State University
Institution start date: Sep 2005
Graduation/Expected graduation date: May 2009
Field of Study: Chemistry
Degree: Bachelor
Institution Name: Cherkasy Technological State University
Institution start date: Sep 2009
Graduation/Expected graduation date: Oct 2010
Field of Study: Project Management
Degree: Master
Experience:
Company Name: Cunard
Ship’s name: Queen Elizabeth
Position: Bedroom Steward
Location: Carnival UK, Carnival House, Harbour Parade, Southampton Hampshire SO15 1ST
Carnival UK Telephone : [
Duration: 24 months
From: April19, 2011 -
Tasks/Responsibilities: Performed general housekeeping duties such as cleaning of the staterooms and allocated
areas, changing linen and towels in the guests cabins and maintaining the high level of
guest satisfaction.
Company Name: Royal Caribbean
Ship’s name: Celebrity Silhouette
Position: Deck Supervisor
Duration: 10 month
Company Name: Carolina
Position: Dispatch
Duration: 25 months
From:
Tasks/Responsibilities: Manage a high volume of incoming calls and respond appropriately to plants and
customers
Tracking goals
Retrieve Driver/HOS information using the Dispatch System
Communication with truck drivers, as well as internal and external customers
Make decisions regarding coverage for breakdowns and delays
Effectively manage customer add-ons
Coordination of replacement driver for driver call offs
Create and distribute the driver schedule daily
Willingness to work additional hours to cover vacations, as well as flexibility to
cross train for multiple positions
Company Name: Orozco Trucking Inc
Position: Dispatch
Duration: 28 months
From:
Tasks/Responsibilities: Training employees, planning, assigning and directing work, appraising performance,
addressing complaints and resolving problems
Assists with scheduling of workflow for drivers
Works directly with clients, providing excellent customer service when responding
to customer inquiries
Project a friendly, professional, and cordial demeanor to all potential and existing
guests, co-workers and management
Developing and maintaining tools to manage carrier base
Monitor any sudden route changes or road construction issues and work with drivers
to establish new routes for timely deliveries
Provide excellent service consistent with the property's core service standards and
brand attributes
And many more
Skills/Qualifications
Languages & Level: Russian – native; Ukrainian – native; English – advanced
Personal Skills and Abilities:
Hard working and result oriented
Initiative and self motivated
Good problem solver
Reliable and good team player
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