Arkadiia

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Arkadiia Kucherenko
Ruckhold Road, Leyton, E10 5NP, UK [open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section)

SUMMARY

HR & Operations professional with experience in recruitment coordination, employee administration, scheduling, and structured data management. Strong background
in customer communication, data entry, record keeping, and supporting day-to-day operations in fast-paced environments. Confident with CRM systems, Microsoft
Office, Excel, and remote communication tools. Open to remote opportunities in Recruitment, Customer Support, Data Entry, Log istics, and Administrative roles within
international companies.

EXPERIENCE
References available upon request.

Salon Manager
SoShell Beauty Salon – London, UK 08/2025 - Present
 Oversee daily salon operations, ensuring smooth workflow and adherence to internal procedures.
 Manage staff schedules, shift planning, and attendance tracking for a team of 20+ employees.
 Coordinate inventory management, ordering supplies, and communication with suppliers.
 Handle client enquiries and complaints, ensuring high service standards and customer satisfaction.
 Coordinate communication between management, staff, and clients.

Supervisor Assistant
Pret a Manger – London, U K 08/2024 - 04/2025
 Assisted with daily operational and administrative tasks in a structured retail environment.
 Supported staff scheduling, shift planning, and attendance monitoring.
 Maintained internal records, shift logs, and team communications.
 Assisted with onboarding and training of new team members.
 Monitored staff performance and escalated operational issues to management

HR Coordinator Assistant.

HR Coordinator Assistant (Sep 2023– Jun 2024)
Human Resources Assistant (Sep 2022 – Sep 2023)
Szerbud, Real Estate Development Company – Rzeszów, Poland | Full-time | Feb 2023 – Jul 2025

 W elcomed visitors, answered phone calls, and managed correspondence.
 Maintained office records, including absences and holidays.
 Supported team meetings and internal training organisation.
 Collaborated with HR and office management in organizing training sessions and internal meetings.
 Assisted with sch ed uling, staff pa perw ork, and onboarding packs.
 Handled day-to-day administrative tasks, corres ponden ce, and filing systems.

EDUCATION

Bachelor of Arts: English Philology
University of IT and Management - Rzeszów, Poland | 2022 – 2025
(Degree com pleted; diploma available September 2025)

CERTIFICATIONS

 Microsoft Excel – Excel for Project Management (LinkedIn Learning - 2024): Gained hands-on skills in spreadsheet
creation, formulas, data analysis, chart building, and formatting techniques for professional reporting.

 Introduction to Data Analysis using Microsoft Excel (Coursera - 2024): Learned to create, format, edit, and manage
professional business documents, including templates, tables, and automated styles.

SKILLS

 Languages: English (C1 – Advan ced, University Certified ), Polish (Upper Interm ediate - B2), Ukrainian (Na tive), Russian (Advan ced)
 Ad ministrative Support: Data Entry, Record Keeping, Sched uling, D ocument Management, Office Organization.
 Com mun ication: Verbal & Written Comm unication, Interpersonal Skills, Cross -cultural Com m unication, Presentation.
 Personal Attributes: Adaptability, Proactiveness, Very motivated, Attention to Detail, Time Managem ent, Team Collaboration, Stress Resistance.