Nataliia

Butysh Nataliia Experience

Contact AI Specialist & Video Editor | Freelance
[open contact info](look above in the "contact info" section)
Jan 2025 – Present
[open contact info](look above in the "contact info" section)

Kryvyi Rih, Ukraine, 50000 Evaluate and refine AI-generated video content with a
focus on temporal stability and physical accuracy.
Expertly utilize DaVinci Resolve (Fusion) to create high-
PROFESSIONAL SUMMARY quality VFX and analyze visual artifacts in generated
media.
Video Editor & AI Specialist with a Apply deep understanding of lighting physics and
background in Philology and particle systems to ensure realistic consistency in digital
experience in technical support environments.
and content creation. Subject • Creating high-quality video content for YouTube (True
Matter Expert (SME) in VFX, Crime niche) using AI tools for scriptwriting, voiceover
lighting physics, and visual (11labs), and visuals.
consistency. Passionate about • Designing graphics and user interfaces in Figma.
improving AI video generation • Setting up automated AI chatbots via Zapier for e-
models through RLHF commerce (Instagram stores).
(Reinforcement Learning from
Human Feedback). Customer Support Representative | Uniwell

Skills 2023 – 2025

Technical Skills: • Resolved technical issues and inquiries via live chat
AI Training & RLHF: Expert with a focus on conflict resolution.
evaluation of video generation • Developed chat communication strategies to boost
models (Sora, Kling, Gen-3), customer engagement.
prompt engineering, dataset • Created Help Center materials and conducted
annotation. training workshops for the team.
Video & Design: DaVinci Resolve
• Supported business process automation and
(Fusion, Color Grading), VFX
customer retention tasks.
assets creation (PureNodes),
Figma.
• AI & Automation: Zapier Cabin Crew | Oman Air
(Chatbot setup), ChatGPT, AI
Content Tools (11labs, Heygen, 2019 – 2020
Suno).
• Languages: English, • Ensured passenger safety and delivered premium
(Professional), Ukrainian (Native). service in a high-pressure, international
• Soft Skills: Conflict resolution, environment.
cross-cultural communication, • Collaborated with multicultural teams to achieve
active listening.
operational excellence.

Education
Sales Manager | Koderline (IT Services)

Bachelor of Philology. English and German 2017 – 2018
language
Kryvyi Rih State Pedagogical University • Managed client relationships and provided tailored IT
solutions.
Specialized in linguistics, translation, • Increased customer retentioin through personalized
and cross-cultural communication follow-up strategies.
• Earned "Professional" certification in
September 2013 - July 2018 BAS/1C:Enterprise.