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Iryna
Account manager
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Profile
I am detail-oriented and have experience working with educational and digital content. I am skilled at
structuring, formatting, and proofreading materials, ensuring their clarity and accuracy before use or
publication.
I also have experience in organizing information, managing files and documents, and adapting content for
different audiences (including different age groups). I am well versed in Google Workspace and artificial
intelligence tools for preparing and editing texts. I am able to follow instructions accurately and maintain
consistency in materials.
Education
09/2019 – 12/2025 Master's Degree
Ternopil, Ukraine West Ukrainian National University
Business comunication and translation
Professional Experience
10/2025 – 01/2026 Zone3000
Remote Risk Manager
Monitoring and reviewing financial transactions to identify suspicious activity and
potentially risky operations.
Performing basic risk assessments of customer transactions in accordance with the
company’s internal policies and procedures.
Handling verification emails, including user data validation, account confirmation,
and processing customer requests.
Providing user support via a ticketing system, resolving standard inquiries and
escalating complex cases to senior specialists.
Collaborating with other departments to improve security processes and reduce
operational risks.
09/2024 – 05/2025 -
Ternopil, Ukraine English Tutour/Teacher
Teaching English to children, selecting age-appropriate learning materials, and fully
preparing lessons.
07/2024 – 01/2025 Star City Rap Hub
Sales Manager
Worked as a Sales Manager using Instagram. I searched for artists and contacted
them through direct messages; communicated with clients, answered questions,
and helped them choose the right music style; also sold music beats and supported
clients during the sales process.
Interests
Reading and exploring Practicing sports to maintain a
personal development topics balanced lifestyle
Skills
Attention to details Quick lerner
Adaptable Document and data handling
Data organization Content Formatting
Text Editing & Proofreading — AI Tools for Content Creation
Competent
Languages
Ukrinian English
German
More resumes of this candidate
Considering positions: Risk manager, Support manager, Customer care agent, 1 more position
Ternopil, Remote
Higher education · Full-time
- Risk manager, Zone3000, IT company, 4 months
- Sales manager, Star City Rap Hub, 7 months
Remote
Iryna Ivanets Ternopil, Ukraine Profile I am detail-oriented and have experience working with English texts and digital content. I edit and proofread materials to improve their clarity, structure...
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