Contact information

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Work experience

Sales Executive

from 01.2025 to 12.2025 (1 year)
Pecuniary, Remote (Education and science)

1) Led and supervised a remote sales team, ensuring consistent adherence to the company’s established sales funnel and performance standards.

2) Managed inbound leads generated by the company, overseeing the end-to-end conversion process from initial contact to final enrollment.

3) Structured and monitored multi-stage sales engagement: introductory calls, follow-up qualification assessments, final conversion calls, and strategic email follow-ups.

4) Drove monthly sales performance by tracking metrics, coaching representatives, and optimizing conversion strategies.

5) Ensured team accountability, productivity, and consistent delivery of sales targets over a 12-month tenure.

6) Maintained high operational efficiency in a fully remote environment through clear communication, performance monitoring, and process discipline.

Chief operating officer

from 01.2022 to 08.2024 (2 years 8 months)
OG Capital, Remote (Finance, banking, and insurance)

- Moved from a Customer Support Representative to this role as a promotion.
• Directed daily business operations, leading workflow improvements across teams.
• Strengthened customer experience strategies and internal service systems.
• Managed reporting, performance monitoring, and strategic execution.

Customer support representative

from 01.2020 to 12.2022 (3 years)
OG Capital, Remote (Finance, banking, and insurance)

1) Served as frontline support for clients, improving onboarding and engagement.
2) Resolved customer inquiries efficiently, increasing client retention.
3) Handled customer inquiries, complaints, and follow-ups professionally, helping resolve issues quickly and maintain strong long-term client relationships.

Education

Bingham University

Mass Communication, Zaporizhzhia
Higher, from 2013 to 2019 (6 years)

Anglican Girls Grammar School Apo 1 Abuja

Zaporizhzhia
Secondary, from 2003 to 2009 (6 years)

Additional education and certificates

Alx -Virtual Assistant

10 weeks

Knowledge and skills

• Organizedness
• Data management
• Understandability
• Effective communication
• Conflict settlement
• Teamwork
• Listening skills
• Active listening
• Empathic
• Patience
• Adaptability
• Time management
• Friendly attitude
• Communicability

Language proficiencies

English — fluent

References

Bisola Ehi Ogolowa

Bisola Ehi Ogolowa

Sales manager, WellClean Solutions Inc.