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Ольга

Customer Support Manager (Health Care)

Age:
28 years
City of residence:
Lviv
Ready to work:
Lviv, Remote

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Olga Partem
Medical Billing / Eligibility & Benefits Specialist (Junior)
Lviv, Ukraine | Remote
Email: [open contact info](look above in the "contact info" section) | Phone: [open contact info](look above in the "contact info" section)

Professional Summary
Detail-oriented healthcare professional with background in laboratory diagnostics and medical documentation. Experienced in patient registration, medical record processing, reporting and communication with healthcare institutions. Strong analytical skills, high accuracy in documentation, and upper-intermediate English. Seeking to transition into Medical Billing / Eligibility & Benefits role in an international healthcare company.
Work Experience
Bacteriologist – Lviv Regional Public Health Center (MOH)
12.2023 – Present
• Conduct laboratory testing and ensure accurate data recording
• Maintain medical documentation and analytical reports
• Work with clinical data and laboratory databases
• Ensure compliance with healthcare standards and protocols
Dosimetrist – Lviv Regional Public Health Center
09.2021 – 09.2022
• Measured and documented radiation levels
• Maintained technical and medical records
• Prepared official documentation and compliance reports
Medical Registrar – Medical Laboratory, Lviv
08.2020 – 09.2020
• Registered and processed patient information
• Managed medical records and documentation
• Communicated with partner healthcare institutions
• Maintained patient database ensuring data accuracy
Laboratory Technician – Expert Clinic, Lviv
08.2019 – 12.2019
• Performed general clinical laboratory tests
• Recorded and processed diagnostic results
• Maintained laboratory documentation
Education
Ivan Franko National University of Lviv
Master’s Degree in Biology (2015–2020)
PhD student – Biophysics & Bioinformatics
Additional Certification
Bacteriology Course (2023)
Skills
• Medical documentation management
• Patient data processing
• Record keeping & reporting
• Data accuracy & attention to detail
• Microsoft Office (Excel, Word)
• Communication with healthcare providers
• English – Upper-Intermediate (B2+)

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