Дарина

Daryna Trylikh
Support Specialist (French)

Experience

Support Specialist (French) Aug 2022 - Feb 2026
Summary LIONENTRY
I'm a fast learner, aspire to improve
Handled escalated customer complaints with professionalism, achieving
knowledg e and practical skills. I'm
positive resolutions and retaining key clients.
permanently in a state of creative
research, eag er to find the best way how Acted as a liaison between customers and technical support teams, ensuring
to apply my experience and knowledg e clear communication and resolution of issues.
to the best effect.
Developed and maintained a knowledg e base for frequently asked questions,
reducing response times for customer inquiries.
Contact Info
Assistant - Customer Support Operations Mar 2018 - Jun 2018
[open contact info](look above in the "contact info" section) NBS Lviv (Nestlé)
darynatrylikh@g mail.com
Energ etychna 14, 79026 Lviv
Practical Internship Jun 2017 - Sep 2017
Skills France

Biling ual Support
Advanced
Customer Feedback Education
Analysis Advanced
Adaptability Teacher of French and English Languages and Literature -
Advanced Master's Diploma
Communication Skills Ivan Franko National University of Lviv
Advanced 2020

Attention to Detail Teacher of French and English Languages and Literature -
Advanced Bachelor's Diploma
Ivan Franko National University of Lviv
Lang uag es 2019

Ukrainian
Native
French
Fluent
Eng lish
Intermediate

Interests
painting , folk art, g raphic art,
photog raphy, indie music,
cinematog raphy