Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/17473860/

Work experience

Customer support representative

from 04.2020 to 12.2025 (5 years 9 months)
Jawom, Дистанційно (Неприбуткові, благодійні та громадські організації)

Served as the first point of contact for the organization, professionally receiving and
directing phone calls, emails, and in-person visitors.
Provided excellent customer service by responding to inquiries, giving accurate
information, and ensuring visitors felt welcomed and assisted.
Managed the front desk and reception area,
maintaining a calm, organized, and professional
environment at all times.
Assisted in hosting dignitaries, guests, and officials, ensuring proper reception, coordination, and hospitality.
Scheduled appointments and coordinated meetings to support smooth daily operations.
Demonstrated strong communication, interpersonal, and problem-solving skills while
interacting with clients, staff, and visitors.
Organized and maintained official
documents, improving office efficiency

Career break

from 02.2019 to 03.2020 (1 year 2 months)
Education

Career break

from 02.2019 to 03.2020 (1 year 2 months)
Relocation

Knowledge and skills

• MS Excel
• Чесність
• Здатність до навчання
• Бажання вчитися і розвиватися
• Дисциплінованість
• Адаптивність
• Persistence
• Старанність
• Комунікабельність
• Data management
• Understandability
• Work with customers
• Friendliness
• MS Office
• Effective communication
• Emotional intelligence

Language proficiencies

English — fluent