Мохамад

MOHAMAD MOHAMAD
Zhytomyr, Ukraine

[open contact info](look above in the "contact info" section)

[open contact info](look above in the "contact info" section)

PROFESSIONAL PROFILE
Industrial IT / OT Systems Engineer with +10 years of combined experience supporting
enterprise and manufacturing environments, including production critical systems, ERP
platforms, and network infrastructure. Proven ability to bridge IT and operational technology,
ensuring high availability, cybersecurity, and system reliability for CNC and laser-based
manufacturing operations. Strong background in system architecture, access control, automation
support, and cross-functional collaboration within industrial organizations.

CORE EXPERTISE

 Industrial IT / OT Systems Integration
 Manufacturing Production IT Support (CNC, Laser Systems)
 Windows Server & Active Directory Architecture
 Network Infrastructure (VLANs, VPN, NAT)
 ERP & Accounting Systems Administration
 Cybersecurity & Access Control (IT/OT Environments)
 Backup, Disaster Recovery & System Documentation
 Cross-Functional Technical Leadership

PROFESSIONAL EXPERIENCE
Industrial IT / OT Systems Engineer
TICAB LTD – Poland & Ukraine
09/2025 – Present

 Support and maintain production-critical IT and OT systems across manufacturing
facilities, ensuring high availability and minimal downtime.
  Provide system-level IT support for high-speed CNC metal cutting systems and LVD
laser cutting machines, including workstation configuration, user access, and network
connectivity.
 Integrate production equipment with enterprise IT infrastructure, enabling secure data
flow between manufacturing, engineering, and reporting systems.
 Administer Windows Server and client environments, including user access control,
system hardening, and production-safe update management.
 Support industrial printing systems (Titan, TPS) and related control software used in
production workflows.
 Maintain and support ERP and accounting systems (M.E.Doc, 1C), including updates,
backups, certificate management, and operational continuity.
 Monitor network performance and implement segmentation, backup, and recovery
strategies suitable for mixed IT/OT environments.
 Collaborate with engineering, accounting, and production teams to align IT systems with
manufacturing requirements and operational risk constraints.
 Prepare technical documentation, operational procedures, and user guidance for both IT
and production systems.

IT System Administrator
Concord International Company – Tripoli, Lebanon
06/2023 – 07/2025

 Administered enterprise IT infrastructure based on Windows Server (Active Directory,
DNS, DHCP).
 Supported secure access services, including RDP, file servers, printer servers, and user
management.
 Installed, upgraded, and maintained hardware and software across office environments.
 Managed ERP systems and monitored network performance to ensure operational
stability.
 Installed and supported surveillance and communication systems.
 Led day-to-day technical support operations and maintained system documentation and
IT asset inventory.
 Supervised and trained IT staff, providing technical guidance and process
standardization.

WordPress & Android Application Developer
Bineks Company – Zaporizhzhia, Ukraine
01/2020 – 04/2022

 Developed and maintained WordPress-based websites, including custom themes, plugins,
and content structures.
  Integrated third-party services using REST APIs and implemented dynamic content using
Advanced Custom Fields (ACF).
 Managed WooCommerce configurations, payment gateway integration, and custom
checkout logic.
 Developed Android applications and ensured cross-platform compatibility.
 Performed performance optimization, debugging, and feature enhancements.

IT Manager
Al-Almin Roasteries Company – Tripoli, Lebanon
04/2017 – 12/2019

 Led IT and ERP system implementation for a retail and logistics-focused
organization.
 Administered ERP platforms supporting finance, inventory, logistics, and POS
systems.
 Coordinated IT operations with business, logistics, and operations teams.
 Designed and delivered user training materials and onboarding programs.
 Managed IT ticket workflows, escalations, and system documentation.
 Ensured data security, network reliability, and infrastructure uptime.
 Configured Mikrotik routers, VPNs, NAT, VLANs, and switching infrastructure.
 Installed and maintained operating systems, productivity software, and office
hardware.
 Conducted system audits and maintained asset inventory records.

Network Administrator
Wise ISP Company – Tripoli, Lebanon
01/2013 – 03/2017

 Configured and maintained ISP network infrastructure using Mikrotik routers.
 Monitored network performance and troubleshot connectivity issues.
 Provided customer-facing technical support for network services.
 Administered user accounts and enforced operational policies.

TECHNICAL SKILLS

Industrial & Enterprise Systems

 CNC Production System Support
  LVD Laser Cutting System Integration
 ERP Systems (M.E.Doc, 1C, POS)
 Industrial Printing Systems (Titan, TPS)

Servers & Networking

 Windows Server, Active Directory, DNS, DHCP
 Mikrotik Routers, VPN, NAT, VLANs
 Network Segmentation & Performance Monitoring

Cybersecurity & Reliability

 Access Control & System Hardening
 Backup & Disaster Recovery
 IT/OT Security Practices

Programming & Automation

 PHP, JavaScript, SQL (production use)
 Java, C++, ASP.NET, VB.NET (academic/project-based)
 REST APIs, Web-Based Automation

Tools & Platforms

 Microsoft 365, Office Suite
 Remote Desktop & Support Tools
 Adobe Photoshop, Eclipse

CERTIFICATIONS

 Certified Ethical Hacker (CEH) – IT-Grammatik
 Computer Forensics Investigation – EH Academy
 Cybersecurity & Hacking – EH Academy
 File Encryption (Croc-crypt) – EH Academy
 Anonymity on the Internet – EH Academy
 Technical Support Basics – Google
 Introduction to Cybersecurity Tools & Attacks – IBM
 Operating System Security & Processes – IBM
 Bitcoin & Cryptocurrency Technologies – IBM
EDUCATION

Master’s in Cybersecurity
Information & Computer Security
Zaporozhia National Technical University, Ukraine
09/2022 – 12/2025

Bachelor’s in Automation & Computer Integrated Technology
Zaporozhia National Technical University, Ukraine
09/2020 – 06/2022

Bachelor of Science in Information Technology
Beirut Arab University, Lebanon
09/2011 – 06/2015

LANGUAGES

 Arabic Native
 English Professional Working Proficiency
 Russian Professional Working Proficiency
 Ukrainian Professional Working Proficiency
 German B1 (Certified)