Варвара

Диспетчер

Age:: 18 years
City of residence:: Kamianske
Ready to work:: Remote

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Varvara
Aleksieieva
Work experience Skills
1. Customer service
United HVAC Plumbing & Electrical, San Jose – 2. Dispatching
Quality Assurance Specialist
3. Microsoft Office
The main duties of Quality Assurance Specialist are:
4. Using of ServiceTitan
•Communication with customers via calls, emails, text
messages. 5. Knowledge of Plumbing services

•Handle inbound and outbound calls. 6. Time managment

•Control the quality of work completed by technicians. 7. Communication skills

•Request customers for the feedback, and ask for reviews 8. Fast learning and adjusting to the new
on social media in case of positive feedback. work environment

•Define the customers with negative experience and offer 9. Critical thinking
them help from the company. 10. Computer literacy

11. Languages knowledge

Education 12. Teaching experience

University of Customs and Finance, Dnipro –
Bachelor’s program Languages
September 2024 – June 2028

Incomplete (ongoing) Bachelor”s degree in foreign English fluent (B2 certificate)
Philology Ukrainian fluent
Russian fluent
German (basic)

Варвара

Диспетчер

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