Kateryna
Office assistant
- City of residence:
- Kyiv
- Ready to work:
- Remote
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Patient Representative
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Experience Summary
Patient Representative Aug 2024 - Nov 2025 Experienced healthcare
JAG Physical Therapy Brooklyn, US, United States administrator skilled in patient
intake, insurance processing, and
Registered patients and entered their information carefully and correctly. office organization. Focused on
Assisted patients with their insurance, including benefits and coverage. providing excellent patient
Worked with medical staff to support clear communication between service and smooth office
patients and providers, including translating for non-English speakers. operations.
Managed insurance eligibility checks and authorization requests
Office Administrator Feb 2024 - Aug 2024 Skills
Right Start Inc Brooklyn, US, United States
Organizational skills Expert
Providing organizational support to ensure smooth workflow and
operations. Translation services Expert
Assisted families in determining eligibility for agency services based on
children’s needs. Insurance navigation Advanced
English Teacher Aug 2023 - Jan 2024
Brooklyn, US, United States Patient coordination Expert
Panorama School
Monitored student progress, providing constructive feedback and support to Customer Service Expert
improve academic performance.
Encouraged regular student attendance and participation. Languages
Japanese Language Teacher (Beginner Apr 2021 - Feb
Level) 2022 Ukrainian Native
Kyiv, UA, Ukraine
Self-Employed
English Fluent
Planned and taught lessons for individual students.
Customized teaching materials to meet students’ needs and learning goals.
Managed scheduling and communication with students and parents. Certifications
Office Administrator Sep 2019 - May 2020
Medical assistant
Sakana Sempai School Kyiv, UA, Ukraine
06/29/2024
Coordinated office operations and maintained an organized filing system to
enhance efficiency. Accomplishments
Collaborated with internetional partners.
Referred clients to appropriate courses. Acted as interim office manager
during manager’s absence
Education Served as interpreter during
therapy sessions, ensuring
accurate communication
Philology - Bachelor's Degree
Helped patients resolve billing
Kyiv National Linguistic University issues by coordinating with the
2017 - 2021 Ukraine billing department.
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