Aditi

ADITI RANJAN
ABOUT ME
Motivated and customer-focused professional with advanced English communication skills
and strong ability to handle high volumes of calls and client requests. Confident in resolving
conflicts, building trust, and maintaining professionalism under pressure. Highly organized,
detail-oriented, and eager to develop within an international company providing high service
standards.

EDUCATION CONTACT
[open contact info](look above in the "contact info" section)
Bachelor of Medicine Telegram: aditi_r13
University name- Danylo Halytsky lviv national medical
Mechnykova street 19a, Lviv, Ukraine
university, Lviv, Ukraine.
Expected Graduation: [open contact info](look above in the "contact info" section)

WORK EXPERIENCE SKILLS
-Customer Support (Phone,
Clinical rotations/Academic training Email, Chat)
-Receiving & Making
Communicated complex information clearly to patients Outgoing Calls

and families. -Conflict Resolution
-Persuasion & Sales Support
-Collected documented detailed case of information
-Handling Large Amounts of
with accuracy. Information
-Followed structured protocols and compliance -Stress Resistance
-Attention to Detail
requirements.
-Result-Oriented &
-Coordinated with multidisciplinary teams. Responsible
-Developed strong listening, persuasion, and trust- -Knowledge of Customer
building skills. Service Standards
-Basic Accounting
Understanding
TECHNICAL SKILLS
MS Word
MS Excel LANGUAGES
Google Docs English – Advanced C1
CRM Systems (Basic) Ukrainian- Basic
Fast Typing & Data Entry French – Proficient
Comfortable with Zoom / Microsoft Teams