Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/17557347/

Work experience

Business Development Representative / Sales Director Assistant

from 03.2022 to 03.2026 (4 years)
Aspen Tech Labs, Дистанційно (IT)

- Built 100+ industry-, product-, location- specific B2B lead lists using ICP-based segmentation and CRM categorization

- Designed and executed structured outbound sequences in HubSpot CRM

- Managed HubSpot CRM processes, including lead imports, segmentation, duplicate removal
and contact updates

- Managed inbound lead qualification and event-based outreach initiatives

- Coordinated website updates and landing page improvements via WordPress

- Implemented Google Analytics tracking to monitor content and traffic performance

- Managed email newsletter campaigns via HubSpot and MailChimp, and audience
segmentation

- Designed posts for LinkedIn and X with Canva, regularly planned publications via SocialPilot

Travel manager

from 05.2021 to 02.2022 (10 months)
Сьоме небо, клуб елітного туризму, Київ (Туризм)

- Managed high-value client relationships and delivered customized service solutions

- Developed detailed presentation proposals including accommodation, curated experiences, transportation and structured daily itineraries

- Coordinated with international partners and premium vendors to ensure seamless service delivery

Recruitment & Onboarding Responsibilities:
- Owned full-cycle recruitment process: job posting, CV screening, candidate communication and pre-interview qualification (evaluation of candidates' test assignments)

- Shortlisted qualified candidates and coordinated interview scheduling with leadership

- Supported onboarding process and assisted new hires during initial work stages to ensure
smooth integration

- Built and onboarded a team of 5 travel managers, assisted them during initial work stages to ensure smooth integration

Real estate manager

from 09.2020 to 12.2020 (4 months)
Благовіст, АН, Київ (Нерухомість)

- Managed end-to-end residential rental transactions, from initial client inquiry to lease signing

- Consulted landlords and tenants on pricing strategy, market conditions, and property positioning

-Conducted property viewings and provided detailed presentations tailored to client needs

-Negotiated rental terms, contract conditions, and pricing between landlords and tenants

- Prepared and reviewed lease agreements and supporting documentation

- Built and maintained a database of active listings and prospective tenants

- Marketed properties through online platforms, social media, and internal CRM systems

- Coordinated communication between property owners, tenants, and legal representatives

Customer support representative

from 08.2020 to 12.2020 (5 months)
Ukraine International Airlines, Київ (Транспорт, логістика)

- Managed airline bookings and case resolution via Amadeus

- Provided structured customer support across phone, email and chat channels

Education

Kyiv National Linguistic University

Psychology & Germanic Philology, Київ
Higher, from 2016 to 2020 (4 years)

Knowledge and skills

• Користувач ChatGPT
• Jira
• Lead generation
• Amadeus
• Canva
• Креативність
• Google Sheets
• WordPad
• Slack
• Apollo
• Mailchimp
• LinkedIn Sales Navigator
• HubSpot
• MS Excel
• MS Word
• Пользователь ПК
• MS PowerPoint
• Adobe Photoshop
• Веб-браузеры
• Комунікабельність
• Працьовитість
• Здатність до навчання
• Неконфліктність
• Доброзичливість
• Чесність
• Адаптивність
• Ведення CRM
• MS Office
• Привітність

Language proficiencies

• English — advanced
• Ukrainian — fluent
• Polish — average