Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/17566005/

Work experience

Sales manager

from 05.2022 to 01.2026 (3 years 9 months)
Plennet LLC, Remote (Marketing, advertising, and PR)

Contacted U.S.-based suppliers daily via phone to establish wholesale accounts.
Completed and submitted supplier application forms via email.
Followed up consistently on pending supplier approvals.
Created and updated tracking worksheets after every call.
Adjusted sales scripts and outreach strategies based on performance feedback

Customer service manager

from 03.2019 to 03.2022 (3 years)
Pharmbills, Remote (Consulting, accounting and auditing)

Provided customer support via phone calls, email, and online chat platforms.
Verified and updated customer information in internal databases.
Promoted relevant services based on customer needs.
Educated customers on promotions, products, and service improvements.
Redirected calls and collaborated with supervisors to resolve complex issues.
Made 30+ outbound calls daily to follow up on overdue payments

Education

University of Nigeria Nsukka

Sociology/Anthropology, Niu-York
Higher, from 2012 to 2016 (4 years)

Knowledge and skills

• High working capacity
• Data management
• Space management
• Understandability
• Microsoft Copilot
• MacOS settings

Language proficiencies

English — advanced