Ольга

OLGA FIALKO
HEAD OF LOGISTICS · SUPPLY CHAIN DIRECTOR · COO / OPERATIONS
✉[open contact info](look above in the "contact info" section) ☎[open contact info](look above in the "contact info" section) � Kyiv, Ukraine

20+ yrs −22% −20% +25%
in Logistics delivery costs inventory reduction revenue impact

Senior executive with 20+ years in logistics, supply chain & operations. Built logistics departments from scratch at
3 companies. Proven track record in import management (EU), inventory optimization, cost reduction, and building
high-performance teams. Combines strategic thinking with hands-on execution.

SCOPE OF PROFESSIONAL EXPERIENCE
RESPONSIBILITY
KSM Trade · Kyiv
 3+ branches logistics management
Head of Logistics Oct 2025 — Present
 Warehouse 800 t / 700 SKU
 EU import €300–500K/month  Led operational transformation of logistics & inventory management across a multi-branch distribution
network
 6 source countries, full import
cycle  Performed full audit of logistics & warehouse operations — identified key bottlenecks blocking
inventory turnover
 Team of 15+ direct reports
 Customs, tenders, documentation  Designed end-to-end SCM model: Sales Forecast → Production → Transfers → Branches → Sales
 Launched 3-month rolling sales forecast process — synchronized production, inventory, and sales
CORE COMPETENCIES planning
 Implemented ABC/XYZ analytics, slow-mover & dead stock tracking; built KPI Logistic dashboard with
▪ Supply Chain Management P&L visibility
▪ Inventory & Turnover Optimization  Restructured 700+ SKUs — improved assortment control, inventory accuracy, and inter-branch
▪ Logistics Cost Reduction transfer efficiency
▪ Sales Forecasting (3-month  Built transport control system across branches: mileage, fuel, vehicle load, route optimization
horizon)
▪ ABC / XYZ Analytics Sanoco Trading · Kyiv
▪ KPI Dashboards & P&L Impact
Head of Logistics Dec 2022 — Oct 2025
▪ International Procurement (EU)
▪ Customs & Trade Compliance  Built the logistics function from zero: hired and structured the team, designed processes, KPIs, and
reporting — fully operational within 3 months
▪ Tender Management
▪ Team Leadership & Motivation  Managed full EU import cycle across 6 countries (€300–500K/month): procurement, customs,
▪ Process Design from Scratch documentation, delivery — without intermediaries
▪ ERP / Warehouse System Rollout  Reduced warehouse inventory by 20% through analytics-driven replenishment system and demand
planning
EDUCATION  Negotiated delivery tariffs down by 15%; secured deferred payment terms from EU suppliers,
improving cash flow
MAUP, Kyiv
Business Economics Niko Trading · Kyiv
1992 – 1998 Head of Logistics Department May 2016 — Dec 2022
 Led a cross-functional team of 15+: target-setting, KPI system, motivation, onboarding, and
LANGUAGES development
 Cut logistics costs by 18% through route optimization, tender procedures, and carrier renegotiation
Ukrainian — Native
 Reduced dead stock to 0.6% through turnover analytics and active assortment management
Russian — Fluent
 Participated in strategic planning at C-level; results: +25% company revenue growth over 6
English — A2–B1 (actively years
learning)
Niko Trading · Kyiv
ABOUT Logistics & Service Manager Nov 2011 — May 2016
I build systems that work — not just  Managed multi-site warehouse operations, delivery logistics, and customer service across branches
fix what's broken. My focus is always  Supervised inventory counts, TMC movement, and branch opening logistics; reduced rent and
on measurable outcomes: costs, overhead costs
turnover, team performance.  Established accounts receivable tracking system, significantly reducing DSO (days sales outstanding)

Niko Trading House · Kyiv
Customer Service & Delivery Manager May 2001 — Nov 2011
 Founded the Customer Service department from scratch — built team structure, processes, and
service standards
 Streamlined delivery route control and documentation workflows; reduced AR and department
operating costs