Денис

DENIS REGERA
PRODUCT OWNER/BA

PROFESSIONAL PROFILE
3+ years of experience driving automation and transforming complex operational
processes into scalable digital systems. Expertise in business rule design,
workflow optimization, and full-cycle ownership of cross-functional initiatives.

CONTACT WORK EXPERIENCE
Domains covered as Product Owner and Business Analyst at Autodoc include
My LinkedIn core product logic, customer-facing platforms, automation, and internal
operational ecosystems:
Product & Catalog Intelligence: Owned and evolved core product logic
[open contact info](look above in the "contact info" section) behind car parts selection and replacement. Designed and led development of
the Product Replacement Algorithm, transforming expert-driven manual
decision-making into a scalable rule-based system incorporating complex
[open contact info](look above in the "contact info" section) business logic across technical compatibility, brand equity and pricing
configuration, availability and warehouse logic, as well as logistics constraints.
SKILLS Automated customer decision flows for unavailable products, reducing manual
interventions. Contributed to alternative part search logic across
multidimensional technical and business parameters. Supported
End-to-end product ownership
implementation of an AI-powered solution combining a vehicle-based search
(strategy/discovery/delivery/optimization) agent, compatibility validation across partner catalogs, and a historical match
database built on successful past requests, improving recommendation
Business requirements gathering & accuracy and automation coverage.

stakeholder management
Customer Verification & Fraud Workflows: Contributed to automation of fraud
Transformation of business needs into detection and customer verification workflows across internal and external
systems. Supported suspicious user identification, payment verification, dispute
structured requirements (SRS, BRD, FRD, User resolution automation, and operational coordination between fraud, finance,
Stories)
and support teams. Improved decision consistency, reduced manual workload,
and accelerated processing in high-risk scenarios.
Backlog management, prioritization &
Customer Care Operations: Owned a multipurpose CRM supporting end-to-
roadmap ownership
end customer service operations, including order lifecycle management, cross-
Data-driven decision making (product metrics, department communication, returns, payments, tracking, reclamations, B2B
flows, upselling, multilingual interface, and promotions management. Led deep
funnel, unit economics) integrations with internal systems enabling full-cycle orchestration of customer
requests, including back-office tools, lifecycle automation, ETA prediction,
Process modeling (BPMN, AS-IS / TO-BE)
automated communication, bookkeeping, and ticketing. Coordinated
UX-aware feature development & user marketplace (3P) and Trustpilot integrations within customer service and
reputation workflows. Supported Anti-Fraud, Reputation & Trust Management,
journey optimization
and Parcel Claim services across support, logistics, and fraud teams.
Cross-functional leadership (Engineering, QA,
Corporate Website: Supported corporate website development and
Design, Marketing) coordinated migration to WordPress, including vendor analysis, stakeholder
alignment, architectural decisions, plugin selection, and PRD preparation.
Agile / Scrum delivery & SDLC
Ensured structured delivery and cross-team synchronization.

LANGUAGES EDUCATION

English MBA / International Law - NU “Odessa Maritime Academy”

Spanish

Ukrainian

Russian