Олександр

Aleksander Rybikov
Business Analyst
[open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | Porto

PROFILE
Business Analyst experienced in requirements engineering, system analysis, and process
modeling for web and mobile products.
Translate stakeholder needs into structured requirements, user stories, and delivery-ready backlogs.
Experienced in discovery sessions, API analysis, and cross-team collaboration with engineering and
product teams.

PROFESSIONAL EXPERIENCE
Delivery Manager 08/2025 – 01/2026 | remote
Concepta.pro⁠
Built a company-wide process map defining operational workflows across departments involved in
•

product development and retail operations.
Modeled product lifecycle processes covering 7 products across 5 departments in a 60-person
•

organization.
Structured operational workflows in ClickUp organizing ~40 tasks and ~220 subtasks per product
•

lifecycle.
Produced synchronized process architecture diagrams and operational documentation supporting
•

cross-team collaboration.

Operations Manager 11/2024 – 04/2025 | remote
Allbridge.io⁠
Designed operational workflow tracking systems for a 30-person blockchain startup supporting
•

internal coordination and decision-making.
Structured business development pipelines organizing 20 parallel initiatives within a transparent
•

workflow.
Introduced structured user feedback categorization, translating customer insights into product
•

improvement inputs.
Created operational dashboards for Founder and CTO improving visibility of initiatives and
•

operational activities.

Project manager 12/2019 – 11/2024 | remote
Deepdive tech⁠
Conducted discovery sessions and stakeholder interviews to gather business and system
•

requirements for 15 web and mobile products.
Translated stakeholder needs into user stories, acceptance criteria, and structured backlog items.
•

Documented functional and non-functional requirements and maintained requirements artifacts
•

in Jira and Confluence.
Reduced requirement clarification cycles by 40% through structured requirements documentation
•

and backlog management.
Head of Tech Support 06/2018 – 06/2020 | Kyiv, Ukraine
Paytomat⁠
Collected and analyzed user-reported issues from ~50K wallet users identifying recurring product
•

problems.
Translated user feedback into structured backlog items and bug reports for engineering teams.
•

Coordinated communication between support and development teams during issue investigation.
•

Contributed to product improvement through structured analysis of support incidents and user
•

feedback.

SKILLS
Business Analysis — requirements elicitation, stakeholder interviews, discovery sessions, user
stories and acceptance criteria, functional/non-functional requirements
Process & System Analysis — process modeling (BPMN), UML, system context, diagrams, data flow
diagrams, customer journey mapping
Technical Analysis — REST API analysis, Swagger / OpenAPI documentation, integration flows, log
analysis, SQL queries
Product & Delivery Collaboration — backlog grooming, feature specifications, acceptance test
scenarios, product documentation
Jira, Confluence, Trello, Slack, Notion, ClickUp, Figma, Miro, Swagger, SQL, Postman,
MS Office, Zendesk, n8n, AI

EDUCATION
Communication Systems - Bachelor's degree 06/1994 – 07/1999 | Kyiv, Ukraine
with honors
Kyiv Military Institute of Control and
Communication

CERTIFICATES
IT Project Manager Professional Certificate | IBM (in progress)
OpenAPI: Beginner to Guru | Udemy | 2021⁠
Introduction to Watson AI | IBM | 2020⁠
Enterprise Design Thinking Practitioner | IBM | 2020⁠
Enterprise Design Thinking Co-Creator | IBM | 2020⁠

LANGUAGES
English — B2
Ukrainian — native