Андрій

LILIK ANDREW
SUPPORT AGENT

CONTACT

[open contact info](look above in the "contact info" section)
PROFILE
I have a passion for problem-solving, whether it involves tackling technical
[open contact info](look above in the "contact info" section)
difficulties, bridging communication gaps, or streamlining inefficient
Chernivtsi processes. My studies in Finance, Banking, and Stock Markets have
equipped me with the ability to maintain a crucial balance between
meticulous precision and quick adaptability. While I am highly reliable in
handling routine operations, I consistently seek opportunities to optimize
LANGUAGES systems, detect errors, and enhance the clarity and efficiency of
workflows. I am eager to bring this analytical and proactive mindset to a
support team that values reliability and continuous improvement.

Ukrainian — Native
Rusyn — Native EXPERIENCE
English — B2
Technical Troubleshooting: Developing the ability to identify
and resolve logic issues and syntax errors during the initial
stages of JavaScript learning.
Process Optimization: Applying analytical skills from financial
studies to simplify complex tasks and improve the efficiency of
personal learning workflows.
Information Management: Managing large volumes of data
and meeting strict deadlines while completing advanced
PERSONAL university coursework in Finance and Higher Mathematics.
Clear Communication: Gained experience in explaining
QUALI|TIES
difficult academic and technical concepts in a simple and
structured manner.
Quick Learner: Ability to
SKILLS & PERSONAL QUALITIES
rapidly master new
Quick Learner: Highly motivated to master new software,
topics and internal tools.
internal tools, and technical documentation rapidly.
Effective Communicator: Effective Communicator: Able to explain complex financial or
Skilled at simplifying technical ideas in plain language for non-technical users.
complex information for Disciplined: Proven track record of meeting deadlines and
non-technical users. taking full responsibility for assigned tasks.
Analytical Mindset: Strong logical thinking skills used to
Disciplined: Strictly
detect errors and improve system stability.
adheres to deadlines and
takes full ownership of
assigned tasks.
EDUCATION
Analytical Mindset:
Strong logical thinking
developed through Chernivtsi National University (CHNU):
higher mathematics and Bachelor's Degree in Finance, Banking,
financial studies. Insurance, and Stock Market. First-year
student.
JavaScript Foundations: Currently
mastering the basics of programming logic
and web integration.