Олександра

Oleksandra
Zhema
Info
Goal-oriented team-worker, experienced in business-supplier link communications (business
correspondence and phone calls), CRM and PC usage (Microsoft Office, Google). Punctual
and responsible, always trying to find creative solution, fast-learner.

I am keen on foreign languages and cultural peculiarities of different counties, open to new
experience, especially in public diplomacy and international communications.

Personal details

Name: Oleksandra Zhema
Date of birth: 22.02.2004
Age: 22
Gender: female
Languages: English (C1), German (B1+), Ukrainian (C1)
Current city & country: Kyiv, Ukraine

Work experience

Agent support manager (Dec. 2023 - Jan. 2026): Ex-member of an agent support team for Ltd.
OPEN TRAVEL MARKET (UnitTravel tour operator). The working process included telephone
communication with suppliers from all over the world and travel agents. B2B/B2C/B2B2C
communication links. Dealing with issues concerning reservations, payments, and usage of a
company's product.

Freelance translator/interpreter (Sep. 2022 – Nov. 2023 ): I was an interpreter (consecutive) at
the business negotiations on opening a franchise of the French brand La Maison du Savon de
Marseille in Ukraine. Also, I was an interpreter (Chuchotage technique) for the Ukrainian
applicant, who intended to go to Japan and have a qualification upgrade there. Interpreting during
professional online meetings in the field of solid waste recycling.
English/German tutor (Sep. 2022 – Nov. 2023): For the sake of sharpening language and
communicative skills, I tried tutoring for two language schools: SpeakUp and AntiSchool. It also
helped me to master a great command of the English language during my university studies, and I
developed some soft skills as well.

Education and Qualifications

Bachelor degree (Sep. 2021 – May 2025): linguistics and philology, English and German (2nd
language) interpreter/translator in business communications. Kyiv National Linguistic
University, Kyiv.

Completed internship program (Nov. 2024 and Feb. 2025): Certificate in marketing,
International Commerce, B2B Trading, Financial Management and Translation in the German and
English language. International Translation Center MYVIC SOLUTIONS LLC, Kyiv

Completed internship program (Sep. 2025 - Feb. 2026): Public diplomacy, political analysis,
event management and organization, strategic-planning, Ministry of Foreign Affairs of Ukraine
(MFA Ukraine) Department of public diplomacy and strategic communications.

Contact information

Phone: [open contact info](look above in the "contact info" section)
Email: [open contact info](look above in the "contact info" section)