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Ігор

Support manager, assistant, translator

Age:
35 years
City of residence:
Lviv
Ready to work:
Remote

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Igor Bilous
Work Experience
EXPEDITOR (HoReCa) - Kramar LTD Trading House
November 2023 - May 2024

Coordinating orders.
Route planning: Optimizing delivery routes to ensure efficiency and timeliness of
deliveries.
Loading and unloading.
Phone
Quality control: Checking the quality of goods upon receipt and delivery, taking
[open contact info](look above in the "contact info" section) necessary measures in case of deficiencies.
Email Customer communication.
Documentation: Preparing necessary documentation such as waybills, acts of goods
[open contact info](look above in the "contact info" section)
receipt and transfer, etc.
Collaboration with purchasing, warehouse, and accounting departments.
LVIV Conflict resolution: Addressing any conflicts that may arise during delivery.

SALES CONSULTANT / SMM
EDUCATION 2019/2023

Consulting clients.
Rivne State University of Humanities
Assisting with clothing selection.
Conducting business correspondence.
Faculty of Music Arts Organizing mailings for online orders.
Music Teacher, Ethics, Aesthetics, Social Regularly updating social media pages with content.
Pedagogue
(2009 - 2011) MANAGER OF PRIVATE HOUSE | Hamburg, Germany
2016/2019
Lviv State Music College
Ensuring the operation of the house.
named after S.P. Lyudkevych Monitoring the condition of rooms, technical systems, and equipment of the house and surrounding
Choir Conductor, Music Teacher. area.
Executing personal tasks assigned by the owner.
Overseeing the condition of watercraft.

Personal Qualities RECEPTIONIST / HOSTESS | Yalta. Apelsin Restaurant Network
травень-серпень 2013

Communication
Reserving tables.
Proficient language skills
Greeting and seating clients.
Attention to detail
Compiling menus for organizing events and parties.
Creativity
Responsibility
Initiative WAITER | Lounge Restaurant, Lviv, Hotel "Bereg" Bukovel

Skills
2011/2013

Reserving tables.
MS Office, SMM Instagram, SMM Facebook Greeting and seating clients.
Compiling menus for organizing events and parties.

SALES CONSULTANT / SMM
Languages 2010/2011

Ukrainian - Native Consulting and communicating with clients.
English - B1 Assisting with clothing selection.
Organizing clothing displays.
German - Conversational
Polish - Conversational
RECEPTIONIST / HOSTESS | Guild of Restaurateurs of Lviv
2008/2010

Reserving tables.
Greeting and seating clients.
Compiling menus for organizing events and parties.

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