Марія

Mariia
Khoruzhenko
Tour guide | Tour manager

Experience
Contact
2020-09 - 2021-06 2021 - 2025
Phone Bookit.com, Kharkiv, Ukraine Self employed
[open contact info](look above in the "contact info" section) Booking Manager
Processing applications and reserving rooms at hotel complexes in Ukraine •
Email processing applications from trade unions and corporate groups • reserving
rooms and additional services provided by the hotel complex
[open contact info](look above in the "contact info" section)
2020 July - September
Address Hotel Reservation Manager
Italia, Riva del Garda, TN
Hotel complex "Rayskiy Sad", Kherson region, Ukraine
Processing requests from major Ukrainian booking platforms •

Education • processing requests from tour operators, trade unions, and corporate groups
• reserving rooms and additional services
provided by the hotel complex
2015-2019
2020 May - July
Bachelor of Tourism Letizia Country Club, Shayan, Ukraine
Krivyi Rig State Pedagogical
University, Ukraine
Hotel administrator
Preparing the hotel for opening • organizing and monitoring the work of hotel
services • organizing the reception and accommodation of guests

2019-04 - 2019-11
ANEX TOUR. Barbaros Serik Cad No 305 A, D1, Antalya , Turkey
Expertise Tour guide
Working as a tour guide
Solid knowledge of international travel • accompanying guests during tourist trips
destinations

Experience in travel consulting, tourism sales,
and customer service 2018-11 - 2019-03
Skilled in designing customized travel itineraries
Reikartz Hotel Group. Metalurhiv Ave, 40, Kryvyi Rih, Ukraine
and organizing tailored tours and events
Strong client-focused communication, group
Receptionist
coordination, and problem-solving skills Reception of guests • work with accounts
Knowledge of hospitality industry standards and and different companies • assistance to
experience with hotel and travel management systems
guests • organizing accommodation of guests • reserving rooms
International travel experience across multiple
European destinations and volunteering 2018-04 - 2018-10
experience abroad
ANEX TOUR. Barbaros Serik Cad No 305 A, D1, Antalya , Turkey
Tour guide
Language Meeting guests at the airoport • provision of information services
• accompanying guests on excursion programs

English - Upper-Intermediate (B2–C1)

Italian - A2 (currently improving to B1/B2) 2017 - 2018
Russian - Native Travel agency "More Turov", Krivyi Rig, Ukraine
Ukrainian - Native Travel manger
Selection and sale of tourist trips • working with cash register • reservation of
hotels