Наталія

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Nataliya van Doeveren
Lviv, Ukraine | [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
DOB June 5th 1970

Results-driven health care professional with extensive expertise across public, private, and occupational
health care. Possesses advanced knowledge of health care organization, systems, and processes, with a
proven ability to optimize operations and drive efficiency.

Brings robust international experience and a strong record of building and enhancing professional
organizations. Highly motivated by continuous improvement and committed to fostering collaboration,
excelling in both small teams and large organizational environments.

Key knowledge areas and skills:

• Medicine • Project Management • Social talents
• Health care management • Budget Management • Supervision / training
• System Implementations • Managerial skills • Good presentation skills

Language skills (self-assessment):

Oral Written
Ukrainian Fluent (native) Fluent (native)
English Excellent Excellent
Polish Intermediate Intermediate
Russian Excellent Excellent

EDUCATION & CREDENTIALS
2016 Doctor in Medical Sciences (PhD), Shupyk National Medical Academy, Kyiv
Main course of study: Social medicine (public health). Thesis: “Medico-social justification of improvement
of structure of regional hospital in the conditions of reforming of branch”.
2013 M.Sc. in health care management, Shupyk National Medical Academy, Kyiv
Main course of study: Public health
2003 M.Sc. in public administration, Ukrainian Academy of Public Administration under the President of Ukraine, Kyiv
Main course of study: Public Administration
1993 M.Sc. in Medical Sciences (MD), Lviv National Medical University, studies in Odessa and Lviv
Main course of study: Gynaecology and maternity nursing

2023 Good Governance Diploma issued by Ukrainian Catholic University, Lviv
2007 Diploma from the European Parliament on the program “Policy and programs of countries bordering the EU”
2004 – Author of many articles about health care reform, including foreign professional magazines
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PROFESSIONAL EXPERIENCE

MEDICAL and HEALTH ADMINISTRATION
06.2025 – present
PJSC ArcelorMittal Kryvyi Rih (AMKR), Kyvyi Rih, Ukraine
Position: Director of Occupational Health and Wellbeing department
• Leading the reform and restructuring of the medical and occupational health &
wellbeing sector at AMKR, overseeing a staff of 215 serving approximately 14,000
employees.
• Designed and implemented KPI frameworks at both individual and organizational
levels, enhancing performance transparency and driving measurable efficiency gains.
02.2025 – 06.2025
Red Cross of Ukraine, Kyiv, Ukraine
Position: Director of Medical Centre / Pharmaclinic
• Managed the licensing and accreditation processes of the pharmaclinic unit,
Cooperation with the National Health Service of Ukraine (NHSU).
• Expanded the range of medical specialties offered and introduced KPI frameworks to
monitor and improve efficiency.
2024 – 2025
UNICEF Ukraine, Lviv Field Office, Ukraine
Position: National health consultant
• Improved health care systems at the community (hromada) level across Western
Ukraine.
• Established strong cooperation between UNICEF and the national health system.
2023 – 2024
Giorno Medical Centre, Lviv, Ukraine
Position: Director of medical centre
• Established a new medical centre, including developing marketing strategies to
attract prospective clients.
2017 – 2022
Sheptitskiy Hospital, Lviv, Ukraine
Hospital is owned and managed by the Lviv Archdiocese of the Ukrainian Greek-Catholic Church
Position: Head doctor / medical director
• 200 employees
• Arranged the highest level of accreditation for the hospital and several special licenses:
for medical practices, for the usage of drugs in palliative care, in issuing sick leaves.
• Implemented automated system of patient registrations and electronic patient files.
• Opened new departments; hemodialysis and ergo therapy.
• Started new Children Health Centre
• Extended cooperation with foreign hospitals in Germany, Switzerland, Italy and Holland.

2011 – 2017
Lviv regional state hospital, Lviv, Ukraine
Position: Deputy Head doctor (medical director)
• 2500 employees
• Arranged the highest level of hospital accreditation for the hospital.
• Special license for the usage of drugs in all departments.
• Implemented cooperation with some West European hospitals and organizations.
• Signed an agreement with the international NGO organization ‘Governance and Integrity’.
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REGIONAL and NATIONAL PUBLIC SERVICE
2009-2011
Lviv regional state administration, department of health care
Position: Chief specialist on providing health care to adult population of the Lviv region.
2008 - 2009
Lviv regional state administration, Lviv, Ukraine
Position: Advisor of the first deputy governor
• Prepared the EURO 2012, soccer tournament including touristic structure,
infrastructure, health care / first aid structure
2008 - 2008
Ministry of agricultural policy, Kyiv, Ukraine
Position: Specialist for foreign economic cooperation
• Involved in negotiations by the Minister with companies.
2007 - 2008
Ministry of regional development and architecture, Kyiv, Ukraine – Brussels, Belgium
Position: Specialist for the co-operation with the Ukrainian Verkhona Rada (Parliament)
• Assigned to European Parliament for facilitating the integration of Ukraine in EU.
• Provided the proper organization for processing drafts and other acts of Parliament
for the Ministry.
• Implementation of tasks and commitments of the Ministry.

PRIVATE SECTOR
2008-2010
Subsidiary company Lubela Coal (lubelcoal.com, Lviv, Mining)
Position: Public Relations Manager
Helped the company to create the business structure from scratch.

Developed a strong industry network, increased awareness and developed an advanced
corporate image. Created effective communication with media. The key target was to increase
the company’s credibility in the eyes of local communities, as well as foreign investors and
business partners.
• Developed a marketing communications plan including strategy, goals, budget and tactics.
• Developed media relations strategy and coordinated all public relations activities.
• Leveraged existing media relationships and cultivated new contacts within business
and industry media.

MEDICAL PRACTITIONER
1993 - present
Position: Gynaecologist / maternity nursing
• After completing the medical studies, worked until 2006 fulltime as a practising medical
doctor, thereafter part time in addition to the various above-mentioned jobs.
Employers mostly Lviv Regional Perinatal Centre and Lviv Regional Hospital, maternity
nursing department.
• Still qualified to work as a practising doctor / gynaecologist.

CIVIC SOCIETY & HUMAN RIGHTS
• Orange Revolution on Maidan Independence Square, Kyiv, November 22nd 2004 –
January 23rd 2005. Created medical units and deployed health professionals to provide
medical help on the venue.
• Revolution of Dignity on Maidan Independence Square, Kyiv, February 18th – 23rd 2014.
Created medical units and deployed health professionals to provide medical help on the
venue. On duty during the shootings to kill protesters.
• Lviv Human Rights Initiative, co-founder of this HR organization established in 2019,
mainly engaged in work against judicial corruption and support of targeted victims.
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REFERENCES

Metropolian Igor Vosnyak Ukrainian Greek Catholic Church phone [open contact info](look above in the "contact info" section)
Dr Sergii Fedorenko Directior at Lviv Regional Infec- phone [open contact info](look above in the "contact info" section)
tious Diseases Clinical Hospital
Prof. Oleksandr Tolstanov Deputy Rector of Shupyk phone [open contact info](look above in the "contact info" section)
National Medical Academy