Валерия

MOSKALU VALERIA
BUSINESS SUPPORT ADMINISTRATOR
(BUSINESS OPERATIONS MANAGER)

[open contact info](look above in the "contact info" section) Odessa, remote
TG: @lswxx1 (Please contact via Telegram/Email only)

PROFESSIONAL SUMMARY
Operations and administrative support professional with experience coordinating business processes,
managing documentation, and supporting international teams. Skilled in data management,
onboarding coordination, process improvement, and cross-departmental communication. Experienced
in maintaining accurate records, organizing workflows, and ensuring smooth day-to-day operations.

SKILLS:
CRM( 1C, BITRIX24, GOOGLE SHEETS ) , MICROSOFT OFFICE, IT - DEV(WEB-DEV) , AI.

PROFESSIONAL EXPERIENCE
Business Operations Administrator
Proove | Internatonal brand
June 2025 - Present

Key Responsibilities
• Managing and maintaining departmental documentation and reporting.
• Uploading and maintaining data in CRM systems.
• Supporting the onboarding and training of new employees.
• Coordinating communication between international teams and offices.
• Managing operational documentation, including contracts, records, and internal reports.
• Organizing meetings and related logistics as needed.
• Maintaining a structured system for storing incoming and outgoing correspondence.
• Monitoring and improving operational processes, identifying inefficiencies.
• Maintaining internal procedures, documentation, and standard operating procedures.
• Maintaining constant communication with the team and other departments.
• Tracking accounts receivable.
• Budget planning and payroll calculation.

Key Achievements
• Developed and implemented a structured system for onboarding and training new department employees.
• Improved internal coordination and reduced operational conflicts through clear distribution of
responsibilities.
• Optimized internal work processes and administrative procedures, increasing operational efficiency.
• Organized and structured processes and documentation related to international trade.
• Ensured stable communication and coordination between international offices.

EDUCATION LENGUAGE
English : B1- B2
Bachelor Computer Engineering
German: A2
Professional collage of International Humanitarian University
Years: 2022-2026 Ukr/Rus: Native