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Work experience

Sales manager

from 09.2023 to now (2 years 7 months)
Freelance, Remote (Wholesale, distribution, imports, and exports)

Managed inbound sales inquiries across digital platforms (WhatsApp, Instagram, email)
•Built and maintained strong client relationships through personalized communication
•Negotiated pricing and closed deals to drive revenue growth
•Coordinated orders between customers and suppliers to ensure smooth delivery
•Identified and converted leads into long-term customers
•Maintained organized CRM records and follow-ups

Achievements:
•Improved customer conversion rate through effective communication strategies
•Successfully managed multiple clients while maintaining high satisfaction level

Sales Support Associate

from 04.2022 to 08.2023 (1 year 5 months)
Online business, Remote (Marketing, advertising, and PR)

Responsibilities:
•Promoted products through online platforms and direct engagement
•Conducted market research to identify trends and customer needs
•Managed customer inquiries, complaints, and feedback professionally
•Assisted in planning promotional campaigns

Achievements:
•Built a loyal customer base through trust-based communication
•Contributed to increased engagement and sales growth

Communications manager

from 02.2021 to 01.2022 (1 year)
Online, Remote (Education and science)

Responsibilities:
•Delivered business English and communication training to professionals
•Trained clients in presentation, negotiation, and workplace communication
•Conducted interactive sessions to improve confidence and clarity

Achievements:
•Helped clients improve communication skills for business environments
•Received consistent positive feedback for clarity and engagement

Communication trainee

from 03.2019 to 08.2020 (1 year 6 months)
Freelance, Remote (Marketing, advertising, and PR)

Responsibilities:
•Learned and practiced sales, communication, and negotiation skills
•Engaged in online product promotion and customer interaction
•Participated in personal development projects and training

Achievements:
•Built foundational experience in client communication and persuasion
•Developed strong confidence in handling customer interactions

Education

University of Lagos

Nursing science, Other countries
Higher, from 2023 to 2028 (5 years)

Relevant skills developed:
•Effective Communication: The ability to listen actively, understand needs, and respond clearly is essential for client relationships and sales.
•Empathy & Emotional Intelligence: Understanding people deeply, building trust, and maintaining long-term relationships.
•Problem Solving Under Pressure: Making quick, informed decisions in critical situations.
•Attention to Detail: Ensuring accuracy and professionalism in all tasks.
•Client Care Mindset: Strong focus on satisfaction, support, and retention.

Additional education and certificates

Bachelor of Copywriting

6 months

Knowledge and skills

• Result oriented
• Responsible and reliable
• Highly organized
• Strong work ethic
• Communicability

Language proficiencies

English — fluent