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Nnamdi

Sales manager

Considering positions:
Sales manager, Client manager, Support manager, Call-centre operator, Executive assistant, Customer service representative
Age:
25 years
City of residence:
Kyiv
Ready to work:
Kyiv, Remote

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EZEJI NNAMDI
Sales Support Rep | Business Assistant | Business Operations
[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section)

PROFESSIONAL EXPERIENCE
Customer Support Specialist, Booking.com 2021 – 2025
Responded to customer requests through email and phone, providing timely


support and solutions.
Assisted users with account updates, booking concerns, and service-related


questions.
Maintained detailed support records and escalated complex cases when


necessary.
Contributed to improving response efficiency by organizing customer interaction


logs.

Sales Coordinator, Vodafone 2022 – 2024
Supported the sales team by managing client inquiries and maintaining accurate


CRM records.
Assisted in identifying new business opportunities and nurturing potential leads.


Coordinated communication between clients and internal teams to ensure


smooth service delivery.
Monitored sales performance metrics and prepared weekly progress reports.


Business Development Assistant, SAP 2020 – 2021
Assisted in researching potential business leads and identifying market


opportunities.
Supported outreach efforts by preparing sales materials and client presentations.


Helped maintain contact databases and track interactions with prospective


clients.
Collaborated with the sales team to improve follow-up processes and client


engagement.

EDUCATION
B.Sc. Sociology & Anthropology, Enugu State University of Science and Technology 2018 – 2021

SKILLS
Sales Support & Lead Generation Customer Relationship Management (CRM)
Client Communication & Relationship Building Remote Collaboration & Digital Communication
Market Research & Business Development

LANGUAGES
English
—B2 ( Upper intermediate,
Professional Proficiency)

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