Андрій
ІТ-спеціаліст
- Age:
- 28 years
- City:
- Lviv
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Lviv, Ukraine | [
@andrewkovalyk
PROFESSIONAL SUMMARY
Customer Support and Client Service Specialist with experience in international IT
support, retail, and service sectors. Fluent in English and Polish (B2). Proven track
record in handling customer inquiries and maintaining high service standards.
SKILLS
• Languages: English (B2), Polish (B2).
• Hard Skills: Customer Support, Client Communication, Sales/Upselling, CRM
systems, MS Office.
• Soft Skills: Emotional Intelligence, Prioritization, Teamwork, Punctuality,
Efficiency.
WORK EXPERIENCE
Passenger / Delivery Driver | 07.2021 – 02.2026
• Provided transportation services and handled daily client communication.
• Managed route planning, time optimization, and organizational tasks.
• Covered over 300,000 km of driving experience.
Customer Support Representative | Govitall | 09.2020 – 03.2021
• Provided multi-channel support (chat, phone) regarding products and payments.
• Assisted existing customers while adhering to company service standards.
Sales Consultant | PAVO Group (Duty Free, Lviv Int. Airport) | 02.2019 – 03.2020
• Engaged with international clients and provided expert product consultations.
• Met sales targets, managed inventory, and handled product displays.
EDUCATION
Ukrainian Academy of Printing, Lviv
• Master’s Degree: Entrepreneurship, Trade, and Exchange Activities (2020).
• Bachelor’s Degree: Commodity Science and Commercial Entrepreneurship
(2018).
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Andrii Kovalyk Lviv, Ukraine | | Telegram: @andrewkovalyk PROFESSIONAL SUMMARY Customer Support and Client Service Specialist with experience in international IT support, retail, and service sectors...
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The candidate's resume is posted at https://www.work.ua/resumes/17751579/