Олександр

ALEXANDR UMANSKIY

About Me
IT Specialist with 5+ years of experience in client and project
management, support and integrations . NOC Team Lead
handling incident response, monitoring, and service stability.
Project Manager coordinating integrations, timelines,
My Contact
and stakeholder communication. Account Manager
working closely with clients. Open to full-time remote
[open contact info](look above in the "contact info" section)
opportunities.
umanskyi-7ab258210/
[open contact info](look above in the "contact info" section)

[open contact info](look above in the "contact info" section) Professional Experience
Account manager - Webport Technology (WPT)
Vinnytsia (Open for remote) 2024 – 2026
Key responsibilities:
Hard Skill Team coordination
Agile and Scrum Client account management
Organization Customer needs analysis
Prioritization and goal setting Project status and progress tracking
Project planning Negotiation
CRM tools proficiency Reporting and documentation
Skills in creating technical documentation
Understanding of crypto technologies

Soft Skill Coinintegration Project manager - Webport Technology (WPT)
2021– 2024
Communication Key responsibilities:
Motivation Develop and align comprehensive project implementation plans
Conflict management
Coordinate cross‑functional teams to ensure timely task completion
Adaptability
Identify and mitigate risks to minimize project disruptions
Resourcefulness
Compiling documentation
Teamwork Negotiations with customers
Researching
Education Background
Udemy course
NOC Team lead - Webport Technology (WPT)
2019 –2021
Agile Project Management fundamentals
Key responsibilities:
for IT Outsource
Writing documentation
Completed in 2021
Writing a protocol of actions to support NOC
Monitoring of NOC support
Donetsk National University
Recruitment of new employees
Master's Degree Grafana administration
Field of study Information Technologies
Program Subject Area Computer
Science
Completed in 2021

Donetsk National University
Degree Bachelor Tools Languages
Department of Computer Technologies
Specialty Computer Science
Jira Ukrainian - Native
Completed in 2020
Presentation Creation English - B1
HTML, CSS, JS
Google docs and other tools
Grafana