Personal information hidden

Mykyta Taraniuk
Employment type: Full-time remote only
Age: 25
City of residence: Ukrainka, Kyiv region
Ready to work in: Remote

Contact Information:
Phone: [open contact info](look above in the "contact info" section)
Email: [open contact info](look above in the "contact info" section)
Telegram: https://t.me/WhiteCracks / @WhiteCracks
LinkedIn : [open contact info](look above in the "contact info" section)

Summary:
Multitasking Data Processing Specialist and Support Specialist with 3+ years of experience
across finance, telecom, logistics, and tech support. Skilled in data research, data entry,
streamlining workflows, analyzing traffic & legal data, resolving client conflicts, and managing
CRM systems. A fast learner with combat-tested performance in remote environments.

Additional Information:
Own a powerful modern PC:

· Asus TUF Gaming B650-M Plus WiFi
· AMD Ryzen 5 7500F
· ASUS RTX 5060
· Team Group DDR5-6400 32GB CL32
· Lexar NQ780 1TB M.2

Equipped for remote work during power outages with a:

· Xiaomi Redmibook 2025 laptop
· Flashfish portable power station 540Wh
· Fiber-optic internet
Work Experience:

Support Manager:
08.2025-04.2026
Goldbet.io (IGaming)

· Communicating with platform clients (Zendesk)
· Identifying system errors, bugs, and issues related to the platform and its functionality
· Drafting bug reports
· Reviewing and approving KYC applications (Setmore, Veriff)
· Processing withdrawal requests and referral program payouts
· Reviewing applications for VIP status transfers from other platforms
· Reviewing partner requests for conversion payouts for provided traffic
· Detecting fraudulent accounts violating platform rules and imposing relevant restrictions
· Training new staff

Data Processing Specialist:
06.2022 – 04.2025 (2 years 10 months)
Business Debt Adjusters, Remote (Finance, Banking, Insurance)

· Working with the U.S. court system
· Processing police reports for traffic accidents
· Handling business funding applications
· Collecting and entering lead info
· Maintained structured databases and reports via Google Sheets
· Work with bank statements

Telecom Services Operator
07.2021 – 01.2022 (6 months)
IMC, Kyiv (Telecommunications)

· Consulting customers on company products

Flexographic Printer Operator
11.2020 – 06.2021 (7 months)
TiVi-MikPak, Ukrainka (Publishing, Printing)

· Full operation of the printing machine
· Quality control of the produced goods

Information Support Manager
10.2019 – 04.2020 (6 months)
Uklon, Kyiv (Transport, Logistics)
 · Provided multi-channel client support via chats and calls
· Resolving conflict situations
· Processed client compensations in conflict cases
· Working with a CRM system
· Creating tickets for the finance and technical departments

Sushi Chef
07.2017 – 10.2019 (2 years 3 months)
Wasabi, Ukrainka (Hospitality & Restaurant Business)

· Kitchen Management, handled customer orders during peak hours
· Maintained food safety and trained junior staff

Education:
Vocational School, Ukrainka
Specialty: Electrician
2015 – 2018 (3 years)
Level: Secondary specialized education

Skills:
Tech & Tools:
· Google Sheets
· ChatGPT / Copilot
· CRM
· Zendesk
· Veruiff
· Thomson Reuters Clear
· Setmore
· Lexis
· New York State Unified Court System

Soft Skills:
· Conflict resolution
· Communication
· Fast learning
· Getting information
· Professional information exchange
· Data analysis
· Data entry
· Data search
· Database management
 · Technical user support

Languages:
· Ukrainian: Fluent
· Russian: Fluent
· English: Intermediate