Анастасія

Anastasiia Kovtunenko ​ ​ ​ ​ Osiecka 31A, Warsaw, Poland
[open contact info](look above in the "contact info" section) ​ ​ ​ ​ ​ ​ ​ [open contact info](look above in the "contact info" section)

Skills

●​ Strong attention to detail and ability to follow instructions.
●​ Responsible, reliable and punctual.
●​ Ability to be restrained, diplomatic, patient.
●​ Ability to analyze and remember.
●​ Organizational abilities.

Work Experience

Supervisor 2025
A-Shop, Сhain of store. Dnipro, Ukraine

●​ Execution of settlements with buyers, maintenance of cash documentation;
●​ Implementation of the sales plan;
●​ Display of goods (merchandising);
●​ Assignment of tasks to junior staff and distribution among employees;
●​ Accounting of working hours, calculation of wages

Barista 2024
Victoria, Canada
A Kinder Cup, Espresso bar

●​ Execution of customer settlements, operation of the cash register, and maintenance of cash
documentation;
●​ Provision of high-quality customer service and assistance with menu selection;
●​ Maintenance of cleanliness, sanitation, and proper organization of the workplace;
●​ Participation in opening and closing procedures;
●​ Accounting of working hours, calculation of wages.

Supervisor 2023-2024
A-Shop, Сhain of store. Dnipro, Ukraine

●​ Execution of settlements with buyers, maintenance of cash documentation;
●​ Implementation of the sales plan;
●​ Display of goods (merchandising);
●​ Assignment of tasks to junior staff and distribution among employees;
●​ Accounting of working hours, calculation of wages.

Shop assistant
A-Shop, Сhain of store. 2023-2024
Dnipro, Ukraine
●​ Provide customer service responding to customer’s inquiries and complaints;
●​ Informing customers about the store's special offers and promotions;
●​ Ensuring order in the trading hall.
Volunteering Experience

Ukrainian Cultural Centre (Ukrainian-Canadian Cultural Society of Vancouver Island)

●​ Help with cooking
●​ Assistance in preparing for the fair

Languages

●​ English, Ukrainian, Russian.

Education

V.N. Karazin Kharkiv National University - 4th 2020-2024
year bachelor Kharkiv, Ukraine

"Planeta Schastya #148"/ 1-11 gradе
2009-2020
Dnipro, Ukraine